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Sr. Executive - Digital Operations| Ernakulam at CSB Career Site

Ernakulam, kerala, India -

Full Time

Start Date

Immediate

Expiry Date

11 Jul, 26

Salary

0.0

Posted On

12 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Operations, Process Improvement, Automation, Analytical Skills, Quality Reporting, Billing, Reimbursements, Customer Grievance Redressal, Regulatory Compliance, Vendor Management, Product Launch Support

Industry

Banking

Description

Good understanding on the funcitonal process. Good Analytical and process improvement skills. Audit of unit and suggest enhancement in deliver. Experience in Process improvement & automation. Timely completion of activities to ensure customer grievance redressal are withing the timeline (TAT) prescribed. All regulatory requirments are adhered. Implementing process changes, support new product launches with complete understanding. Quality reporting and billing on reimbursements, plough back processing (receivable/payable) as per vendor agreements are adhered. Contribution on TAT and process improvement.

Responsibilities

The role involves managing digital operations, ensuring process improvements, and supporting new product launches. You will also be responsible for quality reporting, billing, and ensuring regulatory compliance while meeting customer grievance timelines.