Sr. Field Performance Technician at Sunrun
Petaluma, CA 94954, USA -
Full Time


Start Date

Immediate

Expiry Date

06 Dec, 25

Salary

42.73

Posted On

07 Sep, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

It, Key Metrics, Pv Design, Ownership, Decision Making, Customer Service, Computer Skills, Code, Communication Skills, Internal Customers, Management Skills

Industry

Electrical/Electronic Manufacturing

Description

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.

EDUCATION AND EXPERIENCE

  • 1 - 3 years of previous field construction or solar experience required
  • PV design or PV electrical experience is preferred
  • High School diploma is required

LICENSE AND CERTIFICATION REQUIREMENTS (INCLUDE WHERE APPROPRIATE)

  • Must maintain a clean driving record with the ability to pass a driving background check. Must be 21 years of age and possess a valid driver’s license.
  • Valid state or local Electrical Journeyman certification or license preferred. Depending on state requirements an Electrical Journeyman certification or license may be required
    *

SKILLS AND COMPETENCIES*

  • Knowledge of the NEC and applicable codes and standards
  • Must be a motivated team player, looking to succeed
  • Proven track record of excellent customer service
  • Excellent verbal and written communication skills
  • Excellent organizational and time management skills
  • Strong computer skills
  • Electrical/PV Installation Knowledge: Working knowledge of current NEC codes. Ability to interpret single line drawings and PV systems from roof to meter. Demonstrates knowledge of electrical principles as it pertains to solar interconnection/tie-in and code and how PV systems operate. Understands interconnection activities. Understands basic construction principles.
  • Safety: Adheres to company safety policies and procedures including ability to identify and report safety hazards, and the ability to encourage others to work safely
  • Customer Service: Ability to establish rapport, build relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating
  • Results Driven: Proven ability to meet deadlines and key metrics. Works independently, as a team player, and drives results in a fast paced, team based environment. Must be willing to assist teammates and build strong relationships to achieve company and department goals
  • Problem Solving: Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner. Exercises good judgment. Takes ownership of issues or questions and will escalate problems to the appropriate persons and follow up accordingly with the customer. Knows when to involve supervisors
    *

RECRUITER:

Tommy Carmichael (Thomas.Carmichael@sunrun.com)Please note that the compensation information is made in good faith for this position only._ It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more._
Starting salary/wage for this opportunity:
$32.05 to $42.73Compensation decisions will not be based on a candidate’s salary history. You can learn more here.
This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at candidateaccommodations@sunrun.com.
Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. Learn more here: EEO | Sunrun

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About Us
Sunrun Inc. (Nasdaq: RUN) is the nation’s leading home solar, battery storage, and energy services company. We believe in the power of solar energy to make a real difference in our world. Together, we can tackle the challenges ahead, knowing that every step towards clean energy counts. Join us on this journey towards a more sustainable tomorrow.
A Commitment to Candidate Experience
At Sunrun our fiercely passionate workforce is our greatest asset and help power our mission to connect people to the cleanest energy on earth. We strive to have the best in class experience for our candidates. If you had a great experience or you feel there is room for improvement, please reach out to talentbrand@sunrun.com to share your feedback.
Work Location: In perso

Responsibilities
  • Organize, lead, and maintain the warranty and service schedule.
  • Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed
  • Assist with training and development for Field Service Technicians and Field Communications Technicians.
  • Lead regular meetings to align and train the local field service team on best practices
  • Support the on-boarding and training of new members of the field performance team
  • Regularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed
  • Assist with other tasks including inspections and site audits when assigned
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