Responsibilities:
Job Summary: Coaches / guides senior leadership and HR leaders in functional areas of human resources.
Scope: Supports region or division / business units / facilities composed of multiple business partners

Strategic Business Partnerships

• Cultivates and maintains a productive business partnership with client groups providing expertise and direction
• Exercises confidentiality and demonstrates a strong, neutral Human Resources perspective in all interactions
• Develops, executes, and sustains change management initiatives that align with the business priorities while maintaining the culture
• Coordinates and/or may lead divisional and cross functional projects
• Recommends changes to current programs, processes, and policies
• May be the HR lead in re-organizations and Partner implications to include Partner displacements and reassignments
• Coaches and advises business partners on developing and retaining talent
• Influences the development of business strategies by participating in cross-functional projects / programs
• Understands the business through numbers (financial acumen)

Attracting, developing, engaging, and retaining Great People

• Facilitates and / or provides Corporate Training (e.g., leadership, certification programs, compliance, and policy) to develop Great Partners
• Collaborates with Partners and leadership to interpret, align, and communicate HR policies, procedures, laws, standards, and government regulations
• Participates in management level selection process and approves hiring decisions (including compensation)

Strengthening the H-E-B Culture

• Promotes high professional standards, positive interpersonal relations, and a problem-solving approach in all situations
• May lead crisis management activities (e.g., natural disasters; deaths; violence in the workplace)
• Ensures positive Partner morale by building effective relationships on site (e.g., credibility, reputation of confidentiality, and other methods)
• Manages and directs Partner relations activities
• Provides guidance and direction on union response plans
• Conducts vulnerability audits and develops action plans based upon results

Leadership Responsibilities / Traits

• Gathers, develops, and interprets data (some complex) and makes recommendations on appropriate actions for the Business Partner(s)
• Conducts and may lead Investigations to determine the appropriate actions/next steps
• Gives input on strategies; implements strategies that support overall HR planks
• Exhibits a high sense of urgency
• Performs advanced, diversified, and confidential HR functions exercising a high degree of independent judgment
• Influences without authority at most levels of leadership
• May coach and/or advise HR team on Partner issues
• Has the ability to ask the right questions, probes to find the truth
• Handles Partner appeals

Education and Experience preferred

• A related degree or comparable formal training, certification, or work experience
• 6+ years of experience in human resources or related operations experience
• 2+ years of experience in leadership
• Experience in business operations
• Exposure to other HR functional areas or equivalent external experience (e.g., business consulting)
• SPHR certification

Key Competencies preferred

• Strong working knowledge of labor relations
• Advanced verbal / written communication and presentation skills
• Advanced facilitation skills
• Strong negotiating and influencing skills
• Strong project management skills
• PC skills, including MS Office (Word, Excel, PowerPoint, Outlook) and software / applications (e.g., PeopleSoft, HRIS, Kenexa, etc.) required by the job
• Ability to work in a team environment
• Ability to work complex issues with senior level leadership
• Ability to thrive in a fast paced, change-oriented work environment

Physical and Other Requirements

• Function in a fast-paced, retail, operations, office environment
• Travel by car or plane with overnight stays
• Work extended hours; sit / stand / walk for extended periods
• Must be readily accessible to Business Partners
• Occasionally lift 10 lbs or more

05-201

• Gathers, develops, and interprets data (some complex) and makes recommendations on appropriate actions for the Business Partner(s)
• Conducts and may lead Investigations to determine the appropriate actions/next steps
• Gives input on strategies; implements strategies that support overall HR planks
• Exhibits a high sense of urgency
• Performs advanced, diversified, and confidential HR functions exercising a high degree of independent judgment
• Influences without authority at most levels of leadership
• May coach and/or advise HR team on Partner issues
• Has the ability to ask the right questions, probes to find the truth
• Handles Partner appeal