Job Title: Sr. HR Operations Leader / Head of HR Shared Services
Location: San Antonio, TX
Shift: General Business Hours
Duration: 11-Month Contract

JOB DESCRIPTION:

We are seeking a highly experienced Senior HR Operations Leader to lead and oversee comprehensive Human Talent Resource (HTR) processes including payroll, onboarding, performance management, and offboarding. This role will play a key part in driving HR transformation, implementing automation, and streamlining processes while acting as a strategic partner to senior leadership.

QUALIFICATIONS:

• Bachelor’s degree in Human Resources or related field (MBA preferred)
• 10+ years of experience in HR operations, BPO, or shared services
• 5+ years of leadership experience in HR operational roles
• Proven success in HR transformation, change management, and tech adoption (Workday, SAP, or similar systems)
• Strong communication, stakeholder management, and analytical skills
• Proficient in Microsoft Excel and Office Suite

• Lead end-to-end HR operations including recruitment, onboarding, payroll, benefits, learning & development, and offboarding
• Ensure accuracy in U.S. payroll processing and successful execution of year-end procedures
• Drive HR transformation initiatives through automation, digital enablement, and process innovation
• Implement and manage change management strategies to support organizational shifts
• Maintain strong stakeholder engagement and ensure compliance with KPIs and SLAs
• Lead, mentor, and support multi-regional HR teams to foster a high-performance culture