OVERVIEW

We are seeking a detail-oriented and experienced Senior Import/Export Agent to join our dynamic team near the DFW Airport. The ideal candidate will have a strong background in international freight forwarding operations and the ability to manage complex logistics processes across multiple modes of transportation. This position also includes leadership responsibilities and a focus on compliance, customer service, and operational excellence.

QUALIFICATIONS:

• High school diploma or higher education required; a college degree in Logistics, Supply Chain Management, or a related field is preferred.
• 3–5 years of hands-on experience working at an international freight forwarding company, handling international operations (air and ocean, import / export).
• Strong knowledge of U.S. Customs regulations, shipping documentation, and logistics coordination.
• Experience using CargoWise or similar freight / logistics management systems.
• Proficient in Microsoft Office Suite, particularly Excel and Outlook.
• Excellent verbal and written communication skills, with strong organizational and problem-solving abilities.
• Proven leadership experience and/or involvement in team training or supervision is a plus.
• Ability to multitask effectively in a fast-paced, deadline-driven environment while maintaining attention to detail.
• Must be able to drive to the warehouse when needed.
• Valid state-issued driver’s license with a clean driving record.
  Job Types: Full-time, Temp-to-hire
  Pay: $24.00 - $26.00 per hour
  Expected hours: 40 per week

Benefits:

• Dental insurance
• Disability insurance
• Health insurance
• Life insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In perso

• Coordinate and monitor international and domestic shipments (air, ocean, and road).
• Plan and manage shipping routes considering cost, transit time, and customer requirements.
• Ensure accurate and timely data entry in the company system (CargoWise)
• Communicate effectively with customers, vendors, carriers, and internal teams.
• Oversee customs compliance, documentation, and import procedures.
• Arrange special transport services, including courier and hand-carry as needed.
• Train, lead, and support the Import Operations team to maintain performance standards.
• Maintain and update Standard Operating Procedures (SOPs) and ensure process consistency.
• Ensure timely and accurate billing and monitor weekly performance reports and KPIs.
• Adhere to safety, quality, and productivity standards while identifying areas for operational improvement.