PURPOSE OF THE JOB
Owens Corning’s Global Information Services (GIS) provides a technology platform that supports the company’s growing global business needs. The Sr. Infrastructure Engineer - Connectivity is a key member of the Global Infrastructure & Operations (GIO) organization and is responsible for ensuring the performance, implementation, and engineering of connectivity platforms and solutions. This engineer role will focus on partnering across GIS, GIO, and with our operations partner to drive business value through execution and problem-solving.
This role focuses on engineering excellence, platform lifecycle management, and proactive improvement initiatives. The Sr. Infrastructure Engineer will play a key role in maintaining platform integrity, supporting project delivery, and driving continuous improvement across enterprise connectivity platforms. This includes core networking platforms and technologies spanning wide area networks (WAN), local area networks (LAN), wireless networks (WiFi), software-defined networking (SDN), IP address management (IPAM), and other key connectivity domains. Additionally, the Senior Engineer plays a key role in collaborating with the Technical Transformation Team and solving highly complex operational connectivity issues.
Reports to: Leader, GIO Global Connectivity Services
Span of Control: Individual contributor; vendor management
JOB RESPONSIBILITIES
Knowing Our Businesses and their Strategies
- Develop and maintain a strong understanding of Owens Corning specific business processes and operations locally and globally
- Build relationships within the organization, cross-functionally, and with key business stakeholders; continuously enhance connection to remain aligned with core objectives
- Understand how IT infrastructure and services are directly aligned with the company’s strategic objectives by regularly engaging with vendors and key business stakeholders focused on distributed, enterprise, and cloud technologies and solutions
Executing Strategy
Platform Health & Lifecycle Management
- Lead the analysis and resolution of the organization’s most complex connectivity and infrastructure challenges, leveraging deep technical expertise and industry insight
- Oversee and optimize the health, capacity, and performance of all connectivity platforms, proactively identifying and resolving high-complexity technical issues before they impact business operations
- Bring technical expertise to the lifecycle management and architecture of enterprise connectivity environments ensuring state-of-the-art reliability and future scalability
- Develop and communicate advanced platform standards, guiding major upgrades, migrations, and remediation efforts for critical incidents
- Design and implement robust disaster recovery and business continuity strategies for global connectivity platforms
Engineering & Optimization
- Architect and execute innovative technical solutions that set new benchmarks for connectivity platform efficiency, security, and performance
- Lead the evaluation, selection, and integration of emerging technologies, automation tools, and best practices for enterprise-scale connectivity environments
- Act as a technical escalation point, owning and resolving the most complicated connectivity incidents and root cause investigations alongside the Service and Operations Team
- Ensure engineering and design rigor in all phases of connectivity platform development and deployment
- Champion the integration of security and compliance requirements into every aspect of platform engineering
- Drive improvements by authoring automation scripts, workflows, and custom solutions for high-value initiatives in coordination with the Enterprise Services Team
- Guide strategic capacity planning and infrastructure optimization through sophisticated analysis of business growth and technology trends
Project & Initiative Support
- Act as technical lead and subject matter expert for high-complexity infrastructure projects, setting direction and ensuring technical excellence from conception to delivery for connectivity platforms and services
- Drive the end-to-end design and implementation of advanced connectivity solutions that address unique, high-impact business requirements
- Provide technical expertise during the onboarding of new applications and services, ensuring technical alignment with enterprise architecture and seamless integration with connectivity platforms.
- Lead and advise on infrastructure design reviews, ensuring technical solutions meet current and forecasted business needs
Collaboration & Influence
- Collaborate with cross-functional teams to drive consensus and deliver solutions to the organization’s most significant infrastructure challenges
- Serve as a principal advisor to architecture, operations, and security leaders on the strategic direction of global connectivity platforms
- Maintain and continually enhance comprehensive, up-to-date documentation for complex platform architectures, standards, and engineering decisions while sharing across the organization
- Shape and enforce governance processes by evaluating proposed changes, overseeing risk assessments, and ensuring ongoing alignment with enterprise policy and technical strategy
- Partner with the Technical Transformation Team to provide technical expertise and understand the overall roadmap and strategy for the future of our connectivity platforms and services
Lead and Influencing in the Function
- Drive continuous improvement initiatives within the department and cross-functionally; encourage others to identify areas of waste; ideate action plans to create productivity
- Foster a collaborative and inclusive team environment that encourages innovation, continuous learning, and skills enhancement through training, cross-functional projects, and knowledge-sharing initiatives
- Always strive to elevate the capabilities of the team and GIS organization across the company, drive change management, and technology adoption
Developing Talent
- Invest in personal growth and development, clearly focused on self-learning
- Provide guidance to early career engineers and offer technical mentoring as they progress in their professional development
- Serve as a role model for all engineers demonstrating collaboration, connection, and technical growth across the team
- Always strive to elevate the capabilities of the team and GIS organization across the company, drive change management, and technology adoption