We are seeking a highly skilled and motivated Sr IT Analyst (VDI) to support and enhance our Virtual Desktop Infrastructure across a global enterprise. This role requires deep expertise in Azure Virtual Desktop (AVD) , solid experience with VMware Horizon , and strong automation capabilities using PowerShell and Python , with version control and collaboration via GitHub .
You will report directly to our Sr. IT Manager and you’ll work out of our Phoenix, AZ location on a Hybrid work schedule.
Hybrid Work Schedule Note: For the first 90 days, New Hires must be prepared to work 100% onsite M-F.
In this role, you will impact the overall performance and reliability of our IT systems, enabling seamless operations across various departments and contributing to the success of our corporate initiatives.

Azure Virtual Desktop (AVD):

• Design, deploy, and manage scalable AVD environments in Azure.
• Implement and maintain user access controls, security policies, and profile management using FSLogix.
• Monitor and optimize performance, cost, and reliability of AVD workloads.

VMware Horizon:

• Administer and support VMware Horizon infrastructure including connection servers, Unified Access Gateways (UAGs), and desktop pools.
• Troubleshoot and resolve VDI-related issues across Windows virtual desktops.
• Collaborate with infrastructure and security teams to ensure compliance and resilience.

Automation & Scripting:

• Develop and maintain automation scripts using PowerShell and Python for provisioning, monitoring, and reporting.
• Utilize GitHub for version control, code reviews, and CI/CD pipeline integration.
• Build dashboards and alerts for VDI health and performance using tools like Azure Monitor or third-party solutions.

Operations & Support:

• Provide Tier 2/3 support for VDI-related incidents and service requests.
• Maintain documentation for configurations, procedures, and troubleshooting guides.
• Participate in on-call rotation and incident response as needed.

US Person requirement:
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S

Please refer the Job description for details