Sr Lead Product Manager at PayPal

San Jose, California, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Fraud Detection, Risk Management, Compliance, Data Analysis, Customer Experience, Market Research, Competitive Analysis, Operational Reviews, Budget Management, Cross-Functional Collaboration, Analytical Thinking, Attention to Detail, Digital Payments, Credit Bureau Solutions, User Experience Research

Industry

Software Development

Description

Responsibilities also encompass overseeing product profitability, leading operational reviews, and partnering with various experts to maximize efficiency in a dynamic environment. Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform. Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability. Assesses the customer experience and customer needs in product requirements and decision making. Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis. Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making. Oversees product profitability measures, including budget. Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed. Partners with content strategists, data scientists, product designers and user experience researchers. Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard. 8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. Experience in fraud detection, risk management, and compliance within financial services, payments, or credit bureaus is a strong plus. Hands-on expertise with unitQ and Qualtrics platforms--especially utilizing their fraud detection, quality assurance, and data integrity features for customer experience improvement or risk monitoring--is highly valued. Prior work in the payments domain, including transaction monitoring, payment disputes, or digital payments compliance, will be beneficial. Proven background leveraging Credit Bureau solutions (e.g., credit reporting, dispute management, synthetic fraud prevention, credit risk scoring) specifically focused on risk or fraud use cases is a huge plus. Candidates should demonstrate analytical thinking, attention to detail, and a clear understanding of modern fraud typologies (e.g., first-party fraud, credit washing, chargeback abuse) as they relate to digital platforms and customer interactions.

Responsibilities

The Sr Lead Product Manager oversees product profitability and drives product strategy with cross-functional stakeholders. They assess customer needs and implement mechanisms for data gathering to inform product success.