MINIMUM QUALIFICATIONS

• High school diploma or equivalent
• Minimum of three (3) years’ experience providing repair and maintenance service to dialysis facilities required
• Minimum of five (5) years’ experience supervising biomedical service teams preferred, other leadership experience will also be considered
• Manufacturer’s certification for equipment that is predominantly used in the Area strongly preferred for each of the following: (a) dialysis machines and (b) facility water systems
• Valid driver’s license in state(s)/region of employment. Driving record must meet insurance liability requirements.
• Strong business and organizational skills: Proficiency with identifying, defining and resolving problems; developing systemic solutions
• Strong project planning skills, organizational skills, process improvement skills, ability to manage projects to meet specific deadlines
• Ability to drive implementations and improvements proactively
• Effective, positive written and oral communications skills. Ability to teach and to deliver concise and effective presentations to the GBD, DVP, and to Regional Operations Directors
• Willingness and ability to work additional hours with little or no notice, beyond the regular work week as needed
• Computer skills sufficient to effectively utilize the Web, Word and Excel
• Ability to travel up to 50-75% of time

GENERAL PURPOSE OF THE JOB

The Senior Biomed Operations Manager is responsible for the overall management of the Biomedical team, including overseeing biomedical equipment, costs, quality and teammates and associated facility technical projects and processes. May manage Biomedical Operations Managers and/or Biomedical Specialists (BSS) within assigned area, including the hiring, promotion, discipline, professional development, and discharge of teammates as needed with approval from the Group Biomed Director (GBD) and, if needed, the Division Vice President (DVP) and People Services Manager. This position reports to the Group Biomed Director.

ESSENTIAL DUTIES & RESPONSIBILITES

• Supervises teammates, including the hiring, promotion, discipline, professional development and discharge of teammates as needed with approval from the GBD and, if needed, the DVP and People Services Manager
• Monitors and evaluates direct reports to assure a consistent high standard of performance.
• Deploys and ensures timely completion of educational programs including:
• Conducts initial biomedical orientation to the facilities and to DaVita policies & procedures
• Technical and other training for Specialists, to include continuing education
• Visits each facility in the assigned area as appropriate to assess and evaluate technical activities, and to confirm direct reports’ compliance with DaVita policies and procedures.
• Ensures Annual Skills-Competency recertification for each BSS as required
• Participates in FHM at least semiannually with each facility supported, in person or telephonically.
• Participates in the audit process as required.
• Manages equipment, labor costs, and maintains an effective system of biomedical financial, business records, and facility reports.
• Participates in the decision-making process for purchases of maintenance and repair parts, tools, test equipment and capital equipment as assigned by the GBD.
• Ensures optimal biomedical staffing plans are developed and used throughout and promotes the most efficient utilization of biomedical teammates.
• Collaborates with operation and clinical teams to ensure strategic alignment and team performance compliance.
• Uses or implements reports and tools to help ensure biomed-related budgets are achieved by the Division.
• Develops optimal on-call coverage procedures and schedules to demonstrate both stewardship and concern for Biomedical Technicians’ quality of life issues.
• Supervises teammates, including the hiring, promotion, discipline, professional development and discharge of teammates as needed with approval from the GBD and, if needed, the DVP and People Services Manager
• Monitors and evaluates direct reports to assure a consistent high standard of performance.
• Deploys and ensures timely completion of educational programs including:
• Conducts initial biomedical orientation to the facilities and to DaVita policies & procedures
• Technical and other training for Specialists, to include continuing education
• Visits each facility in the assigned area as appropriate to assess and evaluate technical activities, and to confirm direct reports’ compliance with DaVita policies and procedures.
• Ensures Annual Skills-Competency recertification for each BSS as required
• Participates in FHM at least semiannually with each facility supported, in person or telephonically.
• Participates in the audit process as required.
• Manages equipment, labor costs, and maintains an effective system of biomedical financial, business records, and facility reports.
• Participates in the decision-making process for purchases of maintenance and repair parts, tools, test equipment and capital equipment as assigned by the GBD.
• Ensures optimal biomedical staffing plans are developed and used throughout and promotes the most efficient utilization of biomedical teammates.
• Collaborates with operation and clinical teams to ensure strategic alignment and team performance compliance.
• Uses or implements reports and tools to help ensure biomed-related budgets are achieved by the Division.
• Develops optimal on-call coverage procedures and schedules to demonstrate both stewardship and concern for Biomedical Technicians’ quality of life issues.
• Participates as needed in on-site inspections by surveyors as necessary.
• Ensures compliance with DaVita policy and procedures as well as state and federal regulations.
• Understands and applies DaVita policy and procedures to clinical teammates’ operation of dialysis machines, water treatment systems and ancillary medical equipment and when troubleshooting or assisting Biomedical troubleshooting activities.
• Implements changes in DaVita policies, procedures, vendors and products as directed by the GBD.
• Participates with the GBD and DVP in development of plans and scheduling of biomedical teammates for timely and effective deployment to support dialysis facilities in the event of a disaster or emergency.
• Participates in Field Operations Core Team meetings
• Leader among peers in development and rollout of national Biomedical initiatives; partners with Group Biomed Director at the Palmer level.
• Creates and fosters an environment of trust and effective, open communication within the biomedical community and with operations and clinical teams to interpret technical policies and procedures, to create clarity, and to generate options and solutions.
• Other duties as assigned