SR Manager -Cloud Operations at EXTREME NETWORKS SINGAPORE PTE LTD

, , Ireland -

Full Time

Start Date

Immediate

Expiry Date

15 Feb, 26

Salary

0.0

Posted On

17 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cloud Operations, DevOps, AWS, GCP, Azure, Linux, Networking, Container-Based Architecture, Deployment Automation, Elasticsearch, PostgreSQL, Redis, RabbitMQ, Monitoring Tools, Cloud Security, Compliance

Industry

Software Development

Description

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme. Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them. Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team. Position Title: Sr. Manager, Cloud Operations Location: Ireland FLSA Status: Department: Cloud Operations Job Teaser Summary: Extreme’s Cloud Operations team is a group of talented engineers, passionate about building highly reliable, scalable, and secure solutions across public, private, and edge cloud environments. We are seeking a strong leader in San Jose to drive cloud infrastructure implementations, oversee continuous cloud service operations, serve as the primary contact for production issue escalations and resolutions, and ensure adherence to security and compliance standards. Extreme Networks is the right place to be — and now is the perfect time to join us and be part of our incredible growth and success. We're looking for the best and brightest 'A' players who are passionate about making a difference doing what they love. Responsibilities: 1. Build and expand the Cloud Operations team at Extreme’s Ireland office. 2. Lead cloud infrastructure implementation and optimization across AWS, GCP, and Azure for reliability, security, and scalability. 3. Manage and optimize middleware services, including PostgreSQL, Ignite, Redis, Elasticsearch, Flink, ClickHouseDB, RabbitMQ, and Kafka. 4. Serve as the primary escalation point for production issues during EU daytime hours, ensuring timely resolution and root cause analysis. 5. Resolve customer-reported issues and production incidents in collaboration with Support, Development, and QA teams. 6. Provide technical leadership on cloud infrastructure design, performance tuning, and operational improvements. 7. Ensure production operations meet security and compliance standards (ISO 27001, 27017, 27701, SOC 2, StateRAMP, FedRAMP). 8. Review new service designs and deployments to ensure security and compliance before production rollout. 9. Work with remote teams in the US, Canada, China, and India to deliver continuous 24x7 cloud service operations. 10. Scale the Cloud Operations team by developing domain experts and future leaders. 11. Analyze service performance, identify bottlenecks, and execute improvement plans. 12. Improve service availability, scalability, and monitoring through automation, tooling, and process enhancements. 13. Foster cross-regional collaboration to maintain operational excellence across time zones. Qualifications: 1. BS level technical degree required; Computer Science or Engineering background preferred. 2. 8+ years of experience in a CloudOps / DevOps role and 5+ years of experience in a manager role. 3. An ability to drive to big picture goals while valuing and maintaining a strong attention to detail. 4. Experience architecting infrastructure for highly available, highly scalable cloud services. 5. Hands-on experience with AWS or any public cloud (Azure, GCP etc). 6. Knowledge of Linux, security, and networking fundamentals. 7. Working knowledge of container-based architecture and deployment (Docker, Kubernetes.) 8. Working knowledge of deployment automation development (Ansible, Terraform, Helm). 9. Experience in diagnosing and resolving complex application problems. 10. Working knowledge of Elasticsearch, PostgreSQL, Redis, Ignite and RabbitMQ. 11. Experience with monitoring tools (Nagios, Kibana, Prometheus) 12. Experience with cloud security and compliance implementation. 13. Strong sense of personal responsibility and accountability for delivering high quality work, both personally and at a team level. 14. Comfortable working within a distributed team located in multiple time zones. \n \n Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook. We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Sr. Manager, Cloud Operations will build and expand the Cloud Operations team, lead cloud infrastructure implementation, and manage production issue escalations. The role involves ensuring adherence to security and compliance standards while optimizing cloud services across various platforms.