Product Strategy and Roadmap

• Lead product discovery and prioritisation, aligning it with logistics OKRs and the needs of local and regional logistics teams
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• Build clear Logistics product requirements to enable the talabat Everyday App materialisation through effective lobbying and prioritisation with relevant product stakeholders (in talabat & Delivery Hero)
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• On a business-as-usual basis, Engage closely with business, Delivery Hero & talabat tech teams to address product pain points and prioritize new features
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• Ensure feedback is effectively and regularly communicated and reverted back to the respective teams for action.
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Problem Solving

• Drive product thinking to co-solve problems / Logistics priorities based on subject matter expertise
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• Raise feature requests and advocate with Delivery Hero / talabat P&T for prioritisation with compelling business cases
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New Feature Rollouts

• Oversee testing and ensure all pre-launch actions are completed for new feature roll-outs
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• Collaborate with functional teams to design targeted experiment setups
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• Identify and monitor success metrics, including the setup of a reporting infrastructure
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• Relay new developments and recommend next steps to key stakeholders both pre and post go-live
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• Effectively graduate new features to specialised Logistics owners to drive optimisation and business impact
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Product Documentation and Communication

• Ensure users understand:
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• How to access logistics tools and the permissions they require
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• What functionalities are enabled and in which markets
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• Which features are in the pipeline and their timelines
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Bugs & Product Issues 

• Assist countries in addressing product and tech-related issues while evaluating their impact
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• Act as the primary contact during product emergencies with our tools
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• Prioritize and escalate critical bugs to product support teams for prompt resolution
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• Cascade resolution to relevant stakeholders effectively
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Reporting structure

• Reports to: Vice President, Regional Logistics
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• Manages: 2x Logistics Product Managers, 1x Logistics Product Specialist (TBD)
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• Key stakeholders: Regional Logistics, Local Logistics, Delivery Hero Product Ops, Talabat Product, Q-Commerce
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