Sr. Manager of Credential Support (Remote) at Jobgether

, , South Africa -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

70000.0

Posted On

22 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Credentialing Standards, Compliance Workflows, Compliance Metrics, Process Improvements, System Enhancements, Escalation Management, Policy Communication, Training Delivery, Team Scheduling, Resource Allocation, Strategic Planning, Analytical Skills, Leadership, Microsoft Office, Credentialing Systems

Industry

Internet Marketplace Platforms

Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Learner Compliancy Assistant Manager - REMOTE. The role is pivotal in providing strategic oversight and operational leadership for the New Learner Compliancy and Learner Compliancy teams. This position ensures adherence to credentialing standards while supervising the compliance specialists. The Assistant Manager will drive efficiencies, monitor compliance metrics, and manage escalations, all to uphold high standards of learner compliance at scale, ultimately contributing to the overall educational mission. \n Accountabilities Oversees the work of Learner Compliancy specialists and supports their development. Ensures consistent execution of compliance workflows across all learner populations. Monitors and evaluates team KPIs to ensure compliance targets are met. Partners with leadership to implement process improvements and system enhancements. Resolves escalated compliance issues that cannot be managed at the senior level. Develops and delivers communications and training to ensure knowledge of policies. Manages team scheduling and resource allocation for efficiency. Participates in strategic planning to scale the support function. Requirements Bachelor’s degree from an accredited institution is required. Minimum 8 years of experience in compliance or related field, with at least 3 years in a leadership role. Proven experience managing multiple teams and overseeing large learner populations. Strong analytical skills with experience in compliance metrics and reporting. Exceptional communication and leadership skills. Proficiency with Microsoft Office and credentialing systems required. Benefits Competitive salary range from $66,000 to $70,000 USD. Opportunity for professional development and growth. Supportive and inclusive work environment. Flexible working conditions with the possibility of remote work. Comprehensive benefits package. Engagement in impactful work with diverse communities. \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Responsibilities

This role involves providing strategic oversight and operational leadership for the Learner Compliancy teams, ensuring adherence to credentialing standards while supervising compliance specialists. Key duties include driving efficiencies, monitoring compliance metrics, managing escalations, and overseeing team development and workflow execution.