Sr. Manager People Operations at Delivery Hero

Cairo, Cairo, Egypt -

Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

0.0

Posted On

02 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HR Business Partnering, Stakeholder Management, Analytical Skills, Problem Solving, Talent Management, Employee Relations, Conflict Resolution, Organizational Change, Team Development, Communication, Performance Evaluations, Succession Planning, Diversity, Talent Development, Operational Excellence, Workforce Planning

Industry

technology;Information and Internet

Description

Company Description talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description Role Summary As a Sr. Manager People & Culture Business Partner, this role involves closely partnering with our stakeholders (Business Leaders) to support their organizational needs. It combines strategic, operational and innovative aspects – you never know what new initiatives you might be working on in the upcoming quarter! We’re looking for someone flexible, creative, and resourceful to navigate the many challenges ahead, with the autonomy to make things happen. This role will be pivotal in managing the people strategy and end-to-end employee lifecycle for Restaurant business vertical, Quick Commerce vertical and Support Functions (total of ~ 500 HC Head Office employees and ~3000 + HC Stores Staff) ensuring seamless execution of People strategies and positive employee experience. This role leads a team of 4* Senior Specialists and serves as an active member of the Egypt P&C Leadership Team, contributing to key strategic discussions beyond assigned verticals and playing a pivotal role in shaping the overall P&C strategy in partnership with the P&C Director for Egypt. What’s On Your Plate? Lead the development and execution of the People & Culture strategy across three key business lines: Restaurants, Quick Commerce, and Support Functions. Assess and analyze local workforce needs to design tailored, impactful people initiatives that foster a culture of growth and high-performing talent. Serve as a key advisor on all people-related matters, facilitating employee relations and conflict resolution. Foster an inclusive work environment by enhancing communication channels between management and employees. Own and execute the Manpower Plan for designated business lines, working collaboratively with Talent Acquisition and Business Leaders to address hiring needs efficiently. Manage the full spectrum of talabat’s talent management process, including performance evaluations, promotions, compensation reviews, critical talent identification and succession planning initiatives. Drive initiatives that enhance talent development and retention. Drive on-ground operational excellence in People function. Ensure that all processes align with Talabat people policies and adhere to legal standards. Conduct consistent reviews of organizational design to ensure alignment with business growth demands. Provide expert guidance to maintain an effective organizational structure and lead Organizational Change. Collaborate with regional Centers of Excellence (COEs) to ensure the local implementation of regional initiatives. Customize regional P&C strategies to meet the specific needs of the local organization while aligning with regional objectives. Oversee people metrics like attrition figures, diversity ratios, promotion from within etc… and partner with business leaders to build an actionable talent plan to bridge gaps. Develop and grow team members (4 HC) to support their career progression, ensuring continuous capability building and fostering a strong culture of promotion from within the P&C function. Values and Competencies: Own it: taking full ownership of outcomes by demonstrating accountability, initiative, and commitment to delivering results that create a sustainable impact. Dive Deep: going beyond the surface to gain real understanding. We don’t settle for assumptions, we roll up our sleeves, get close to the details, and use what we learn to drive better decisions. Deliver Value Fast: In a dynamic environment like talabat, we win by moving fast, acting smart, and delivering real value with every action. Bring Good Vibes: At talabat, Bring Good Vibes means showing up with positivity, empathy, and a can-do attitude. It’s about creating an environment where people feel supported, encouraged, and energized to do their best work. Raise the bar: At talabat, Raise the bar means never settling for “good enough” We push boundaries, aim higher, and constantly look for ways to outdo ourselves. Stay Humbler: At talabat, Stay Humble means focusing on delivering results over seeking personal credit, staying open to feedback and challenges from the team, and always striving to improve the quality of our work. Qualifications What did we order? 10+ years of HR experience with a strong focus on HR business partnering. Experience in e-commerce, Quick commerce, Fintech, FMCG and Retail is preferred. Previous Experience working in a Factory / Warehouse environment is a plus. Exposure to Talent and Reward functions is a plus. Proven experience in leading and developing teams. Exceptional stakeholder management skills, with the ability to build strong relationships and influence senior levels . Strong analytical and problem-solving skills, with the ability to leverage data to drive informed decisions.

Responsibilities

Lead the development and execution of the People & Culture strategy across three key business lines: Restaurants, Quick Commerce, and Support Functions. Manage the full spectrum of talent management processes and ensure alignment with business growth demands.