Job Title: Sr. Manager, Product Operations
Department: CPXO
FLSA Status: Exempt
Insulet Corporation (NASDAQ: PODD) is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod® Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the disposable and waterproof Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s latest innovation, the Omnipod® 5 Automated Insulin Delivery System, is a tubeless automated insulin delivery system, integrated with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero finger sticks, and is fully controlled by a compatible personal smartphone. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas.
Studies have demonstrated the clinical and lifestyle advantages of insulin pump therapy over multiple daily insulin injections (MDI). However, many people still choose MDI therapy largely due to the complexity, cost, and inconvenience of conventional pump technology. The Omnipod is a discreet and easy-to-use system that eliminates many of the issues associated with conventional pumps. By breaking down the barriers to insulin pump therapy, Insulet hopes to provide both a superior treatment option and life-long health benefits for people with insulin-requiring diabetes
Insulet was founded in 2000 with the mission to improve the lives of people with diabetes and enable customers to enjoy simplicity, freedom, and healthier lives through innovative technology. The Company’s world headquarters and state-of-the-art automated manufacturing facility are located in Acton, Massachusetts with global offices in the U.K., France, Germany, Netherlands, Canada, Mexico, Australia, and the United Arab Emirates. Omnipod products are available in 24 countries around the world.
Insulet recently concluded its seventh consecutive year of 20% or more revenue growth, and more than doubled its intellectual property portfolio over the last year. Insulet is proud to be recognized as a
2022 Top Workplace USA
; awarded Top Workplaces Cultural Excellence Award for remote work; recognized as a
Great Place to Work
® in four international locations in 2023; and ranked as one of America’s most responsible companies by
Newsweek
.
For more information, visit:
insulet.com
and
omnipod.com
.

Position Overview:

• We are seeking a highly motivated and experienced Senior Manager, Product Management Operations to play a critical role in enabling our product teams to deliver seamlessly and accelerate product velocity. This role will provide operational leadership and support to the product management function, focusing on process optimization, data-driven decision-making, and strategic planning.s

This individual will work closely with product management and Agile Operations & Transformation teams as well as cross-functional stakeholders, and leadership to support the growth and evolution of the product organization. TThey will be a key contributor in driving change, streamlining workflows, and building a high-performing product organization and serve as an advocate and enabler for Insulet’s product management community of practice.
Responsibilities

Establish and drive process and tools for PM’s:

• Refine and optimize the phase-gate process, creating best practices and templates for each review, ensuring process is well understood by all relevant stakeholders.
• Establish processes to identify and monitor key product interdependencies and ensure consistent use of estimation and reference planning methodologies.
• Develop and implement training materials to improve the understanding and usage of the product backlog and development backlog process.

Create and maintain Product road mapping cadence:

• Establish a clear process for creating, maintaining, and communicating the product roadmap across multiple teams and stakeholders.
• Work with product managers to translate strategic initiatives into a detailed rolling 24-month roadmap, aligning with market trends and customer needs.
• Develop resources for teams to understand and engage with the 24-month roadmap process.

Driving Product Metrics and Reporting:

• Engage with Prouduct Team to define and implement a comprehensive set of product metrics (including user adoption, feature engagement, product performance, and business value) to track progress, identify issues, and measure product success.
• Develop and maintain interactive dashboards for product teams and leadership, providing clear visibility into key performance indicators through self service tools
• Ensure product management teams have access to data-driven insights to inform decision-making and measure product impact.

Change Management & Best Practices:

• Lead and drive change management initiatives to facilitate the transition to new ways of working, such as the All-In Operating Model and the Agile Ways of Working Playbook.
• Enhance product management playbooks, standardize key practices, and identify and share best practices across the product management organization.

Key Decision Rights

• Decisions related to establishing processes, tools and reports, in service of the product management community, aligned with the Agile Delivery Office

Required Leadership Skills & Behaviors

• A passionate, inspirational leader who is process oriented, challenges the status quo, and can align the organization to drive improvements
• Has strong emotional intelligence and ability to engage and lead others through change to advance new ways of working
• Experience guiding high performance teams, driving accountability, empowerment, customer centricity and collaboration across functions and teams

Required Skills and Competencies

• Strong ability to influence, interact, and drive change in a matrix organization
• Provide strategic guidance
• Ability to work cross functionally to develop solutions to complex problems
• Ability to lead without authority
• Proven performance in a product management role within an Agile/SAFe context
• Strong communication skills - written and oral
• Experience with data analysis and KPI tracking, with a focus on using data to drive decision-making and measure success.
• Knowledge of Agile methodologies and product management tools, Jira align a plus
• Ability to manage multiple priorities simultaneously
• Experience in change management and leading large transformational changes

Education and Experience

• 10+ yrs experience in a Product Management and or Product Operations position
• Bachelor’s Degree in Engineering, Marketing, or Business; MBA preferred.
• Experience with medical device product management, with deep knowledge of process and tools
• Experience leading cross functional projects
• Diabetes experience or knowledge a plus

Additional Information

• The position can be remote, hybrid or in-person at our Acton, MA headquarters. The preferred location is near San Diego, CA or Acton, MA.
• Travel is estimated at <25% but will flex depending on business need.

Additional Information:
The US base salary range for this full-time position is $163,950.00 - $245,925.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.
We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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