POSITION OVERVIEW:

You will be working in alignment with Regional and Global strategy to deliver on strategic customer’s needs and expectations, drive account revenue and profitability. This job position will manage across teams and coordinate Regional and Global resources to ensure customer needs are met through co-ordinating across internal functions.

• Through relationship and analytics develops a deep understanding of the customers’ business, markets, needs and expectations and Ball’s competitive position gaining strong knowledge such as: competition analysis, locations/power zones, pricing estimates, supply chain downstream (retail, distribution, trade), customer activity tracking , white spaces/new market penetration, strategic market insights such as footprint analysis (supply/demand alignment)
• Supports development and execution of commercial strategy aligning Global with Regional strategy, including identifying and presenting opportunities for value growth (new business) & initiatives (current business)
• Supports strategic planning process by gathering market data and information on volumes and substrate mix, supporting major forecast and strategic plan assumptions (approach, vol., pricing) and supporting the preparation, review, and presentation of commercial slides for region
• Supports communication of variances to plan (assumptions, pricing, volumes) and shifts in strategy appropriately throughout the organization. Works with the cross functional teams to deliver value secured within the contract (pricing architecture, commercial playbook)
• Supports customer contract negotiations by helping formulate the offer through effective co-ordination across regions and functions to collate the required input/information for the bid. Supports the approach for playbook process & overall contract value alignment, approval and negotiation grid (price, terms, volumes, mix, supply chain, etc.)
• Identification of opportunities and volumes to bid. Supports the proposal, and internal approval process. Supports the negotiation with customer, within guidance of the commercial committee. Supports preparation of the contract
• Supports customer communications through appropriate (management level) customer contacts with regional buying organizations, Co-packers/Bottlers (where applicable), and Country Organizations. Builds/manages regional and local customer relationships and meetings. Addresses issues that are elevated to commercial disputes. Supports the negotiation for settlement of claims (quality, obsolete inventory) and together with the regional and GBS teams supports resolution of outstanding accounts receivables
• Collaborates with the Growth Teams of Sustainability, Innovation and Marketing to develop value proposition for customers including supporting the development of strategy, interfacing with customers and working with internal stakeholders on customer needs and communications
• To maximize value at customer, supports the customer in leading and leveraging cross-functional teams as appropriate by setting expectations, following up, providing feedback and working toward removing barriers