Sr. Manager, Strategic Accounts at FASTENER DISTRIBUTION HOLDINGS LLC.

, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

0.0

Posted On

08 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic account management, OEM sales, Contract negotiation, Pricing strategy, Supply chain management, Account growth strategy, Cross-functional leadership, Relationship management, Data analysis, Forecasting, Demand planning, Executive communication, KPI tracking, Aerospace industry knowledge, Hardware distribution, Advanced Excel

Industry

Aviation and Aerospace Component Manufacturing

Description

Who Are We? FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space. Why Work Here? At FDH Aero, we understand that the strength of our brand comes from our people. We invest in driven, diverse and experienced professionals who are naturally curious, courageous and motivated towards action. We value tempering confidence with humility, and a mission that always starts with service-first. Our values guide everything we do: We Are Service First - We act with agility and intelligence to solve our partner’s most pressing needs. We safeguard our trusted relationships by communicating with clarity and unmatched follow through. We Are Respectful - We behave with dignity, fairness, and acceptance. We thrive by prioritizing empathy, humility, and connection to our collective community. We are Amplifiers - We invest in driven, diverse and experienced professionals, businesses and partners. We fuel the entrepreneurial spirit by providing autonomy, authority and a clear mission. We Are Open-Minded - We communicate with intention, curiosity, and diversity of thought. By actively contributing with courage and candor, we challenge the status quo and innovate together. We Are Accountable - We own responsibility for our outcomes. We set expectations, embrace critique, and empower every employee to take immediate actions on challenges they encounter. We Value Our People - That’s why we offer competitive benefits, including medical, dental, vision, Flexible Spending Accounts (FSA), 401k matching, and wellness programs. We invest in training, mentorship, and career development to empower our employees to reach their full potential. Our commitment to culture and excellence has earned us recognition as one of Aviation Business News' Best Places to Work in Aviation. As a team member at FDH Aero you are trusted to deliver, to innovate, and to drive next-generation solutions for tomorrow’s supply chain demands. Ready to make an impact? We proudly pursue top talent with a diverse and global set of experiences and backgrounds. We Are Looking For The Senior Manager, Strategic Accounts will lead and grow FDH Hardware’s OEM Fasteners portfolio by managing high-value customer relationships, driving revenue growth, and expanding long-term strategic partnerships. This role is responsible for account strategy development, contract negotiations, pricing strategy, and cross-functional coordination to ensure exceptional customer experience and sustained profitability. The ideal candidate is a commercially driven leader with deep OEM sales experience, strong negotiation skills, and a proven ability to manage complex, multi-site customer relationships. What You'll Do (Responsibilities) * Prepare and review various monthly and quarterly complex journal entries including consolidations, accruals, intangible and prepaid amortizations, and various allocation entries * Own and manage a portfolio of high-revenue OEM Fastener accounts, serving as the primary executive-level point of contact * Develop and execute account growth strategies aligned with FDH Hardware’s business objectives * Build long-term partnerships with key decision-makers and influencers across customer organizations * Identify upsell, cross-sell, and long-term contract opportunities to expand wallet share * Drive annual revenue, margin, and market share targets within assigned strategic accounts * Lead pricing strategy, contract negotiations, and long-term supply agreements * Evaluate profitability at the customer and product level and recommend corrective actions when needed * Collaborate with Sales Leadership to develop territory and account expansion plans * Oversee customer programs from onboarding through ongoing lifecycle management * Ensure service-level commitments, delivery performance, and quality expectations are consistently met * Act as escalation point for complex customer issues and lead resolution efforts * Partner with operations, supply chain, quality, and engineering teams to deliver integrated solutions * Work closely with Supply Chain, Operations, Engineering, Finance, and Quality teams to support customer requirements * Align internal stakeholders around account priorities and execution plans * Support forecasting and demand planning efforts by providing accurate customer pipeline data * Monitor OEM market trends, customer demand patterns, and competitive activity * Identify new business opportunities within existing accounts and emerging OEM segments * Represent FDH Hardware at customer meetings, industry events, and business reviews * Prepare executive-level account reviews and performance dashboards * Track KPIs including revenue growth, margin performance, customer satisfaction, and contract compliance * Provide regular updates to senior leadership on account health and strategic initiatives What You Bring (Qualifications & Skills): * Bachelor’s degree in Business, Engineering, Supply Chain, or related field * 8+ years of experience in strategic account management, OEM sales, or industrial distribution (fasteners preferred) * Proven track record managing large, complex OEM accounts * Strong contract negotiation and pricing strategy experience * Experience working cross-functionally in matrix organizations * Insightful, hands-on leader with strong leadership and communication skills * Highly skilled in engaging teams to deliver results in a rapidly changing environment * Advanced Excel skills (VLOOKUPs, conditional formulas, Pivot Tables, etc.) * Ability to collaborate across functional areas and geographic regions * Ability to design and produce various ad- hoc reporting * Experience in aerospace, or hardware distribution highly preferred * Experience managing national or multi-site customer portfolios * 25% travel required for this role Special Requirements: * U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required. * ITAR requirement * 120.15. Some positions will require current U.S. Citizenship due to contract requirements. This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. See 22 CFR  FDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Responsibilities

The Senior Manager will lead and grow the OEM Fasteners portfolio by managing high-value customer relationships and driving revenue growth. They are responsible for developing account strategies, negotiating contracts, and collaborating across internal teams to ensure operational excellence.