Sr Manager-Tech Risk & Control at American Express Company South Africa

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

215250.0

Posted On

09 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Technology Risk Management, Infrastructure Security, Cloud, Mainframe, Distributed Systems, Analytical Skills, Risk Tools, Communication, Stakeholder Engagement, Cross-Functional Initiatives, Business Continuity Planning, Resiliency Frameworks, Problem-Solving, Innovation, Mentoring, Collaboration

Industry

Financial Services

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Are you passionate about infrastructure and resiliency risk management? Do you want to make a positive impact on the operational integrity of a global company? If so, you might be the ideal candidate for the Manager, Technology Risk and Control – Infrastructure & Resiliency role at American Express. As a Manager of Technology Risk and Control, you will be part of the Technology Risk and Information Security organization, which is responsible for identifying, assessing, and mitigating risks across the enterprise. You will collaborate with control owners, engineering teams, and business leaders to uplift controls, manage business continuity planning, and drive strategic risk initiatives. Responsibilities Lead infrastructure and resiliency risk activities aligned with CRI, ISO, NIST, and FFIEC frameworks. Partner with control owners to refine scopes, develop SOPs, and validate operational effectiveness through test plans and metrics. Own and manage TRIS Critical and Non-Critical Business Continuity Plans (BCPs), ensuring semi-annual renewal and testing. Contribute to the TRM lifecycle: identify, measure, manage, monitor, and report on infrastructure-related risks. Provide actionable insights through control scoring and gap analysis using tools like Qlik, Archer, and Standard Fusion. Engage with teams across Security Engineering, Enterprise Cloud, Mainframe, Distributed Infrastructure, and SRE. Collaborate with Technology Change Management and Engineering Governance to align risk strategies with operational priorities. Mentor junior team members and foster a culture of shared ownership in risk management. Drive inclusive collaboration and maintain transparency in decision-making and reporting. Minimum Qualifications Bachelor’s degree in Computer Science, Engineering, or related field 8+ years of experience in Technology Risk Management, Infrastructure Security, or related disciplines. Experience with infrastructure domains including cloud, mainframe, and distributed systems. Strong analytical skills and experience with risk tools (e.g., Archer, Qlik). Excellent communication and stakeholder engagement capabilities. Proven ability to lead cross-functional initiatives and deliver results under pressure. Preferred Qualifications Certifications such as CISM, CISSP, CRISC are a plus. Experience managing BCPs and resiliency frameworks. Ability to translate complex risk data into clear, actionable insights. Growth mindset with a proactive approach to problem-solving and innovation. Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6%25 Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain position

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Responsibilities

Lead infrastructure and resiliency risk activities aligned with various frameworks. Collaborate with control owners and engineering teams to uplift controls and manage business continuity planning.