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Sr. Manager, Worldwide Support at Nutanix
Remote, Oregon, USA -
Full Time

Start Date

Immediate

Expiry Date

01 Aug, 25

Salary

0.0

Posted On

01 May, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description
Responsibilities
  • Provide exceptional support experiences to our customers by addressing their inquiries and issues promptly and effectively.
  • Manage escalations and queue responsibilities to ensure timely resolution of customer concerns.
  • Analyze cases, customer feedback, and product contributions to identify areas for improvement and drive enhancements in our services.
  • Mentor and support the professional growth and career development of your team members.
  • Collaborate with local and global peers to enhance our services and offerings, fostering a culture of continuous improvement.