OVERVIEW

Join Esri’s Marketing team and play a key role in driving the success of our global marketing initiatives. In this position, you will help lead efforts to enhance the adoption and utilization of marketing technologies and programs across our distributor network globally, ultimately improving customer experience and marketing effectiveness. By collaborating closely with Esri’s Global Marketing and IST teams, you will help establish best practices, drive consistency, and empower our distributors to leverage the latest marketing tools and strategies.

REQUIREMENTS

• 5+ years of experience in user adoption and/or change management within a marketing organization, with a strong understanding of established methodologies (such as ProSci or similar)
• Business acumen to apply technological capabilities to solve a variety of business needs
• Knowledge and use of marketing solutions such as Salesforce, Adobe suite, Pardot, and more
• Exceptional communication skills, both written and verbal
• Self-starter with strong project management acumen
• Ability to travel domestically and internationally 25-35% of the time
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US
• Bachelor’s degree in business, marketing, or related field

RECOMMENDED QUALIFICATIONS

• Proficiency in multiple languages with Spanish preferred
• Knowledge and use of Adobe Solutions
• Knowledge and use of Camtasia
  

  LI-KM2

LI-Onsite

IF YOU DON’T MEET ALL OF THE PREFERRED QUALIFICATIONS FOR THIS POSITION, WE ENCOURAGE YOU TO STILL APPLY!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance

• Be an Advisor. Utilize your expertise on Esri’s marketing technology and workflows to advise Esri Distributors. Provide consultative expertise in the use of Adobe Experience Cloud, Marketing Automation, and CRM systems to meet individual distributor goals and broader Esri objectives.
• Communicate and collaborate. Drive successful adoption of marketing technologies across our global distributors by collaborating with Esri’s Global Marketing, Marketing Technology, and IST teams to align on vision, goals and long-term strategies. Leverage the ability to translate technical requirements to various stakeholders.
• Drive results. Develop and execute adoption strategies for Esri Distributors and Marketing teams by creating comprehensive training materials (guides, videos) and leading training sessions on key products, tools, and processes to drive measurable results.
• Manage multiple priorities and deadlines. Manage numerous project deliverables across multiple distributor engagements ensuring timely completion and alignment. Evaluate and analyze project timelines and events in a business context to help achieve team goals.
• Adapt and problem solve. Set Adoption KPIs based on best practices and work with distributors to measure their adoption and enablement progress over time. Develop reports to identify where further support may be needed and provide on-boarding, deep-dive engagements, training, and documentation to increase adoption.
• Be proactive. Leverage Esri’s Change Management process and resources to guide distributors through the transformation from their current state to the desired future state. Handle complex transformations and assists in testing and quality assuring solutions.