Sr. Meetings & Events Manager - Regent Santa Monica Beach at IHG Career

, , Canada -

Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

43.27

Posted On

05 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Planning, Client Relations, Communication, Organizational Skills, Time Management, Problem-Solving, Strategic Thinking, Financial Management, Hospitality Industry Knowledge, Attention to Detail, Relationship Building, Upselling, Market Trend Analysis, Culinary Collaboration, AV Coordination, Contract Management

Industry

Hospitality

Description

About us: Regent Santa Monica Beach, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. Job Summary: The Sr. Meetings & Events Manager plays a pivotal role in curating exceptional group and event experiences throughout the resort. Acting as the principal liaison between clients and resort operational departments, you will ensure a seamless execution of contracts, elevated guest service, and profitability for the resort. This individual will manage all facets of group and event logistics, including banquet food and beverage, room rental, and auxiliary revenue streams, while strategically driving business to the resort’s outlets and amenities. Combining attention to detail with creative vision, you will ensure each event meets all obligations and exceeds Regent brand standards. The role requires a results-driven hospitality professional with experience across multiple market segments—including conferences with guest rooms, incentive programs, corporate meetings, social events, and rooms-only bookings. Success in this role comes from balancing meticulous attention to detail with the ability to build lasting relationships that position the resort top-of-mind for future business. A little bit about your day: Reporting to the Director of Meetings and Events, every day is different, but you’ll mostly: Full-Service Event Planning Manage the end-to-end planning and execution of meetings, conferences, corporate events, and social gatherings. Provide clear, timely, and detailed communication to clients and all resort departments. Fiscal & Contract Management Maintain responsibility for deposit schedules, billing accuracy, and transparent financial communication with clients. Monitor and manage contracted guest room blocks in partnership with Reservations, Revenue Management, and Front Office. Track and report group pickup, attrition, and adjustments, including creating contract addenda when required. Event Execution Collaborate with Banquet, Culinary, and AV teams to ensure flawless service delivery and event profitability. Lead menu planning, agenda development, and on-site event oversight, serving as client liaison during program execution. Conduct and host pre-conference planning visits, site inspections, and client-facing pre-conference meetings. Operational Communication Create and distribute accurate group resumes and Banquet Event Orders (BEOs), ensuring every operational detail is communicated and executed. Actively participate in weekly BEO and resume meetings, sharing updates and resolving potential service gaps. Partner with vendors and curate a vetted list of external partners consistent with the Regent brand. Sales & Client Relations Identify opportunities to upsell resort services, outlets, and amenities. Maximize rebooking opportunities by exceeding client expectations and nurturing long-term relationships. Accompany the sales team on site visits and presentations with prospective clients. Innovation & Strategy Monitor market trends, competitor offerings, and client feedback to recommend innovative event concepts. Provide the Director of Meetings & Events with accurate forecasting and financial updates on assigned groups and events. What we need from you: Proven success in event and group rooms management, preferably within the luxury hospitality industry. Bachelor's degree in hospitality management, or related field is preferred. Extensive experience creating Banquet Event Orders, event diagrams, and group resumes. Excellent communication skills, ability to build rapport and establish trust with clients and colleagues. Highly organized with exceptional time management skills to handle multiple projects simultaneously. Creative problem-solving skills and the ability to think strategically to deliver tailored solutions. Proficiency with Delphi, Social Tables, Opera, Microsoft office and other in-house systems. Open to relocation across the U.S. to support career development and operational needs. A passion for the hospitality industry and a genuine desire to create unforgettable experiences. What you can expect from us: The hourly pay range for this role is $40.87 to $43.27. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. This position is eligible for bonus pay. We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.

Responsibilities

The Sr. Meetings & Events Manager is responsible for managing all facets of group and event logistics, ensuring seamless execution and elevated guest service. This role involves collaborating with various teams to deliver exceptional event experiences while driving profitability for the resort.