MINIMUM EDUCATION

• High school diploma or GED required.

MINIMUM EXPERIENCE

• Five (5) years experience required in clerical support or related area; two(2) of those years as an Office Administrator II or equivalent administrative experience supporting a manager-level or district staff position.

Knowledge Skills and Abilities

• Software skills, including use of Microsoft Office software and web-based applications.
• General business skills such as typing; data entry and review; and use of phone, copier, and fax.
• Ability to follow detailed instructions to complete routine procedures and/or operate standard equipment.
• Customer service skills necessary to effectively and professionally respond to requests.
• Verbal and written communication skills necessary to explain complex and/or confidential information.
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals.
• Ability to mentor, coach and act as a knowledge resource to other employees.
• Knowledge of concepts, practices, policies and procedures related to FedEx operation.Job Conditions

• Greets visitors, answers telephone, responds to questions or requests, and conveys messages as required.
• Coordinates travel arrangements, meetings, updates and maintains calendar appointments.
• Prepares required materials for conferences, meetings, calls, and various appointments.
• Assists with creation of reports, presentations, etc., including researching, compiling, analyzing and/or developing necessary information and materials.
• Ensures the efficient daily operation of the office and department functions, including maintenance of supplies and equipment.
• Responsible for records management including organizing and maintaining office filing system.
• Organizes and maintains office filing system.
• Reads and analyzes incoming memos and determines the appropriate course of action.
• Receives and responds to routine correspondence.
• Serves as a knowledge resource to other employees.
• Performs other duties as assigned.