GENERAL SUMMARY

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High School Diploma or GED required
Two (2) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred
General business skills such as typing; data entry and review; and use of phone, copier, and fax
Software skills, including use of Microsoft Office software and web-based applications
Customer service skills necessary to effectively and professionally respond to requests
Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school/equivalent
Six months FedEx experience preferred
Computer proficient
Ability to complete and maintain all dangerous goods certifications
Knowledge of dangerous goods handling, labeling and documentation requirements
Ability to complete all basic and recurrency training
Good human relations and communications skills
Must have the ability to lift 70 lbs & maneuvers any package weighing up to 150 lbs with appropriate equipment
Qualifications Requises: Job Posted on 26th Aug 2025 Job Posting Down Date on 02nd Sept 2025 at 03:00 pm local time

Please refer the Job description for details