Sr. Patient Care Coordinator *Full-time, Day Shift* at Adventist Health

Bakersfield, California, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

30.91

Posted On

06 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Coordination, Admitting Duties, Clerical Duties, Scheduling, Workflow Assistance, Receptionist Duties, Communication, Supervision, Training, Admissions Oversight, Cash Receipts Management, Referral Tracking, Statistical Reporting, Policy Interpretation, Information Compilation, Account Setup

Industry

Hospitals and Health Care

Description

Central to all that California has to offer, Adventist Health Bakersfield has been providing an extraordinary team of world-class physicians, top-notch medical technology, caring professionals and award-winning quality since 1910. We are comprised of a 254-bed acute care hospital and 20 primary and specialty care medical offices. As one of America's fastest growing cities, Bakersfield offers affordable housing on the West Coast, beautiful weather, high-quality education and it is just a few hours away from Yosemite and Sequoia National Parks, the Central California Coast and Southern California's great sports, theaters, concerts and amusement parks. Job Summary: Coordinates a variety of admitting and clerical duties to facilitate the efficient processing and scheduling of patients for the department. Assists with the workflow of the front office including, department clerical, receptionist and communication roles. Performs duties in an outpatient location. Works under minimal supervision. Assists with orienting and providing on-the-job skills training to others. Job Requirements: Education and Work Experience: * High School Education/GED or equivalent: Preferred * Associate’s/Technical Degree in business or equivalent combination of education/related experience: Preferred * Two years' relevant experience: Preferred Essential Functions: * Oversees patient admissions. Maintains department’s cash receipts. Oversees tracking of referrals to specialists and physical therapy. Works on assignments that are moderately difficult requiring judgement in resolving issues or in making recommendations. * Reviews incoming mail, faxes and messages, and prioritizes and disperses to appropriate person. Obtains and compiles statistical reports for administrators and managers. Coordinates the planning and preparing for special events. Interprets policies and procedures to guide use of sensitive and confidential information. * Collects patient, employer and payer information for chart, physician and biller. Sets up accounts on payment plans based on patient’s ability to pay and hospital policies. Answers all inquiries regarding accounts and assists patients with all appropriate paperwork. * Verifies all third-party payer and workers' compensation accounts within 24 hours of pre-registration. Explains financial requirements to the patient or responsible party. Calculates and collects deposits or deductibles. Retains, retrieves, transfers and disposes of records. * Processes letters, memos, e-mail, calendars, mail and travel arrangements. Maintains employee education records on-line in accordance with system guidelines. Organizes and assimilates material as needed. * Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

Responsibilities

This role coordinates admitting and clerical duties to ensure efficient patient processing and scheduling within an outpatient department, while also assisting with front office workflow, reception, and communication tasks. Essential functions include overseeing patient admissions, managing department cash receipts, tracking referrals, and compiling statistical reports for management.