LIFE AT PLUME

At Plume, we believe that technology isn’t about moving faster, it’s about making life’s moments better. Which is why we’ve built the world’s first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.
We now deliver services to over 50 million locations globally and have managed over 2.5 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world’s largest Communications Service Providers (CSPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.
With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don’t, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we’ve assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
At Plume, we are building a suite of smart home services with delightful end-to-end user experiences.
The humble and super talented team of designers at Plume sweat over making technology accessible, friendly, and delightful. Along the way, we ensure that working at Plume is a satisfying, memorable and learning experience for all.
The Senior Product Designer role requires you to employ a diverse set of techniques to discover, define and address latent user needs across the whole spectrum of the Plume customer journey.

• Join Plume Data Services, the exciting new team building cutting-edge analytics and AI services for the communications services provider (CSP) industry
• Lead the design activities and implementation of Plume’s SaaS data services platform for CSP users with focus on actionable insights, intelligent support, and network observability.
• Deliver complete end-to-end designs from concept to finalized, production-ready UI artifacts.
• Perform user research and user experience hypotheses testing
• Prototype with Figma or ProtoPie
• Develop and align a design strategy that best supports the product direction and strategy through cross functional collaboration with product managers, design managers and other business stakeholders
• Actively participate and collaborate in the development ceremonies and activities of the engineering team to steer the design development efforts for on-time and on-spec delivery