Sr. Product Engineer at Metro Door, LLC

Franklin, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jan, 26

Salary

0.0

Posted On

11 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Engineering Drawing Interpretation, CAD Proficiency, Software Skills, Product Development Knowledge, Manufacturing Support, Leadership & Management, Team Oversight, Training Development, Process Standardization, Communication & Collaboration, Written and Verbal Communication, Customer Orientation, Cross-Functional Coordination, Time Management, Interpersonal Skills, Customer Service Skills

Industry

Manufacturing

Description

Description Job Location This is an in office role that sits in Lewisburg, TN. The Company Metro Door, an OnPoint Company is one the nation’s leading manufacturers of security and life safety closure products OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today. Metro Door Metro Door is one of the nation’s leading manufacturer of security and life safety closure products including rolling steel doors, rolling grilles, security shutters, insulated doors, hurricane rated doors and more! Founded in 1980, Metro Door has sold thousands of rolling and sliding grilles, coiling service doors and rolling shutters for interior and exterior applications in every part of North America. Our customers come first. At Metro Door, we're dedicated to providing only the best security closure products and quality customer service. This commitment is the cornerstone on which we've built our solid reputation. Benefits At Metro Door we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include: Competitive pay – Plus incentive opportunities! Full benefits package that starts day one – Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage. PTO and Paid Holidays Training and mentoring – Learn from our experts in the industry Advancement opportunities Please view our benefits page to learn more about the Benefits to all Metro Door employees. The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern. Job Summary The Senior Product Engineer is responsible for providing advanced engineering support to the manufacturing plant and customers, ensuring products are produced and installed in accordance with customer-approved specifications. This role leads the development of engineering standards, training programs, and documentation processes, while also offering technical guidance to both internal teams and field technicians. The position plays a key role in product development, process ownership, and continuous improvement initiatives to enhance operational efficiency and product quality. Key Job Responsibilities Leadership & Oversight Supervise and monitor the performance of Product Engineers. Develop and execute training programs for Product Engineers. Create and maintain customer-specific “playbooks” for training and consistency. Process & Standards Development Establish and maintain process standards for product engineering tasks. Serve as the process owner for the Product Development Cycle and Installation, Operating, and Maintenance Instructions. Technical Support & Documentation Provide technical support to manufacturing and field technicians, including troubleshooting and installation guidance. Distribute manufacturing drawings and technical documentation. Maintain and manage the product configurator. Design & Development Support design engineering efforts for new product development. Ensure products are manufactured and installed according to customer-approved drawings. Collaboration & Communication Promote a positive company image to both internal and external customers. Perform other engineering duties as assigned. Requirements Engineering Drawing Interpretation: Ability to read and interpret architectural blueprints and engineering drawings. CAD Proficiency: Skilled in assessing and organizing CAD files. Software Skills: Proficient in AutoCAD, Microsoft Word, Excel, and SAP-B1. Product Development Knowledge: Understanding of product development cycles and process ownership. Manufacturing Support: Ability to provide technical support to manufacturing and field technicians. Leadership & Management Team Oversight: Experience in supervising and mentoring engineering staff. Training Development: Ability to create and implement training programs and documentation (e.g., playbooks). Process Standardization: Competence in developing and maintaining engineering process standards. Communication & Collaboration Written and Verbal Communication: Strong communication and writing skills for technical and cross-functional collaboration. Customer Orientation: Ability to represent the company positively to internal and external stakeholders. Cross-Functional Coordination: Skilled in distributing technical information and coordinating with manufacturing and field teams. Other Proven 10 years experience in product engineering. Preferred, is design engineering in the Security Door, Grille and Shutter business. Demonstrated leadership experience, including mentoring or overseeing other engineers. Experience with product development cycles and process ownership responsibilities. B.S./B.A. Degree or equivalent experience. Time Management skills: the ability to organize and manage multiple priorities. Excellent interpersonal and communication skills, verbal and written. Excellent Customer Service skills. Committed and flexible team player. Ability to thrive in a fast paced, technology driven, service environment. Ability to work with individuals from diverse backgrounds and with diverse needs and across remote offices. The selected candidate will be required to pass a criminal history background check. *This job description is subject to change at any time. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls, the employee is occasionally required to stand; walk; sit; reach with hand and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. Occasionally, the employee is required to wear approved Personal Protective Equipment (PPE) when on certain parts of the property. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work is performed in various locations, including warehouses, distribution centers, manufacturing plants, refineries and hospital settings. Employees may work with co-workers’ side-by-side with a moderate level of activity being performed. Noise levels in the work environment can exceed 90 decibels. Hearing protection may be required to perform certain tasks. Metro Doors and OnPoint Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status. Disclaimer This job posting may also appear on other job boards. Be aware that job postings on external job boards may not be authorized by OnPoint Group and may contain inaccurate or incomplete information. While we encourage you to explore these opportunities, please be aware that we do not endorse or control the content on these external sites. We are not responsible for the accuracy, completeness, or reliability of information posted on other job sites, and we are not liable for any damages or losses that may arise from your use of that information. You are solely responsible for verifying the accuracy and completeness of any information you obtain from external sources. Applicants should refer to OnPoint Group’s Careers Page for the most accurate job posting and reach out to the Company with any questions about a job posting. Salary Range The pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications, and geographic location. Employees may be eligible for additional incentive pay.

Responsibilities

The Senior Product Engineer provides advanced engineering support to the manufacturing plant and customers, ensuring products meet customer-approved specifications. This role leads the development of engineering standards, training programs, and documentation processes while offering technical guidance to internal teams and field technicians.