Sr. Product Manager, Payments at PAR Technology Corp.

New Hartford, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Apr, 26

Salary

0.0

Posted On

03 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Payments, SaaS, Digital Technology, Customer Empathy, Stakeholder Management, Market Insights, Cross-Functional Collaboration, Data Analysis, User Experience, Compliance, Onboarding, Underwriting, Pay-In Flows, Disbursements, Cardholder Experiences

Industry

Software Development

Description

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description As a Senior Product Manager, Payments at PAR, you will own and advance our merchant payments strategy. You will lead discovery, drive execution, and translate complex payment workflows into intuitive, scalable product experiences. This role spans the full product lifecycle and requires strong judgment, minimal supervision, and close partnership with engineering, design, compliance, and go-to-market teams. The focus is on merchant-side payments products and experiences, including onboarding, underwriting, pay-in flows, disbursements, and guest/cardholder interactions. While deep expertise in every domain is not required, a strong understanding of the merchant payments ecosystem is essential. Position Location Remote (U.S.) or Hybrid Reports To Director of Product Management, Payments What You Will Do Own and evolve the payments product roadmap using customer, market, and competitive insights Identify and drive long-term opportunities that strengthen PAR’s merchant payments platform Lead discovery to uncover merchant pain points and validate solutions through data and research Prioritize initiatives based on impact, feasibility, and business value Partner with engineering, design, compliance, and go-to-market teams to deliver complex payments initiatives Translate ambiguity into clear plans that enable efficient, high-quality execution Align cross-functional teams and senior leaders on priorities, tradeoffs, and outcomes Own payments product performance and key metrics Continuously improve merchant experience, platform reliability, and business impact What We’re Looking For 5–7+ years of product management experience, ideally in SaaS or digital technology environments Proven ability to lead complex product initiatives end-to-end with minimal oversight Track record of delivering differentiated, customer-driven products Experience within a vertical SaaS company acting as a PayFac, advanced payments consumer, or payments platform (gateway, processor, or PayFac enabler) Familiarity with merchant onboarding, underwriting, pay-in and disbursement flows, and cardholder experiences Ability to simplify complex payments workflows into intuitive merchant-facing solutions Strong customer empathy paired with disciplined discovery and validation Ability to leverage market and competitor insights to inform strategy and identify opportunities Comfort managing multi-threaded initiatives across engineering, design, compliance, and go-to-market teams Strong communication and stakeholder management skills, including senior leadership Brings a high-ownership, collaborative mindset Interview Process Interview #1: Phone screen with Talent Acquisition Interview #2: Video interview with Hiring Manager (MS Teams) Interview #3: Video interview with cross-functional team (MS Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

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Responsibilities

The Senior Product Manager will own and evolve the payments product roadmap and lead discovery to uncover merchant pain points. They will partner with various teams to deliver complex payments initiatives and continuously improve the merchant experience.