Position Title: Sr. Product Manager – Sports Med FLSA Status: Salary - Exempt
Department: Product Management Location: Franklin, TN
Supervisor: VP, Product Management & Marketing

POSITION SUMMARY

The Senior Product Manager Sports Med will support the organization in executing deliverables required in the product management & development process. This includes the achievement of business plan projections, customer relationship management, and education for both surgeons and sales personnel. Interfacing with key stakeholders (external, Franklin-based, and Memphis-based), the Senior Product Manager Sports Med shall take all appropriate steps to meet customer and sales force expectations and resolve instrument and implant issues that may arise with their product lines.

EDUCATIONAL REQUIREMENTS:

Bachelor’s Degree in Business Administration/Marketing, Mechanical Engineering or Biomechanical Engineering or equivalent engineering degree.

EXPERIENCE REQUIREMENTS:

A minimum of 4-7 years’ experience in Business, Marketing, Engineering, or Biologic Science.

REQUIRED SKILLS AND ABILITIES:

• Excellent written and oral communication skills.
• Interpersonal communication skills, customer relations, math aptitude, and diplomacy
• Outstanding organizational development skills and attention to detail and follow-up are necessary.
• PC/Microsoft Office software suite, Mac/iOS, general office equipment, orthopedic instruments, automobile, smartphone, and mobile apps.
• Problem Solving/Decision Making - Independent, proactive judgment is employed in problem prevention/solving relating to product development, customers, sales policy, strategy, and procedures. Considerable discretion and judgment are exercised in decision-making involving sales policies and procedures. Must be able to make data-driven decisions autonomously.
• Physical Requirements:
• Sitting: Extended periods at a desk or workstation.
• Standing and Walking: Occasional movement within the office.
• Lifting and Carrying: Light to moderate lifting of office materials.
• Learning Center participation: standing for prolonged periods, as well as lifting and moving instrument trays up to 30 pounds each
  Additional tasks may require reaching, manual dexterity, and visual acuity.

PRINCIPAL DUTIES

• Commercial Leadership
• Assesses brand viability relative to existing products with new product offerings to enhance overall brand offering. Champions the brand through a comprehensive understanding of customer and end-user needs and product positioning relative to the competition.
• Plan and execute promotional strategies, launch materials, sales support tools, educational aids, etc.
• Provide procedural and clinical expertise on assigned product lines / segments
• Develop key metrics to analyze programs and detail exec management team with information
• Develops a firm understanding of financial trends and performance in specific brand lines
• Lead ongoing forecasting and budgeting efforts
• Optimize BOM’s and loaners for maximizing OPS management
• Sales Engagement
• Develop and lead comprehensive training programs by collaborating with fellow PM’s, AD’s, and MORE Teams.
• Work with respective Director on specific product plans to organize, monitor, and accelerate product / procedural adoption and key account conversions
• Continuously improve educational pathways for salesforce and dissemination of key product updates and competitive information
• Customer Engagement
• Strengthen and build key customer relationships through on-site meetings, tradeshows, society meetings, etc.
• Recruit surgeon participants for potential product development and ongoing product consulting needs
• Collect and provide feedback from VOC from core team of customers on an on-going basis (should give insight into commercial plans and feedback to MINT)
• Become an integral resource to the MORE team, creating clinical education strategic vision/direction to enhance and sharpen the execution of product based educational events
• Attend ALL MORE training events-setup and breakdown, as well as being point person for all material needs
• Brand Development
• Lead strategic development and coordinate internal/external discussions around branding strategy, product positioning, and messaging to complement and accelerate marketing plans (in concert with MarCom partners)
• Identify, engage, and manage external agencies to deliver services required to support program needs (should be connected to yearly marketing plan)
• Lead product brand’s Social Media presence
• Performs other related duties as assigned.

OCCASIONAL DUTIES

Sales training, Area Sales Meetings, Learning Centers, National/Local Industry Conferences, and Domestic and International Company Meetings.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified