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Sr. Product Owner at Genesys
Toronto, ON, Canada -
Full Time

Start Date

Immediate

Expiry Date

18 Nov, 25

Salary

0.0

Posted On

19 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Eloqua, Master Data Management, Contact Management, Account Planning, Privacy Regulations, Digital Transformation, Communication Skills

Industry

Information Technology/IT

Description
Responsibilities
  • Define and own the product vision and roadmap for Lead, Account, and Contact Management within the CRM ecosystem
  • Collaborate with cross-functional teams to translate business needs into actionable product requirements and user stories
  • Lead enterprise Salesforce initiatives including lead capture, account hierarchies, contact segmentation, and data enrichment
  • Analyze existing systems and processes to identify opportunities for automation, optimization, and scalability
  • Manage a prioritized product backlog aligned with business goals and deliver measurable outcomes in an Agile framework
  • Drive CRM integration with external platforms such as marketing automation tools, ERP systems, and data providers
  • Champion data quality, governance, and compliance across all lead, account, and contact records
  • Serve as a subject matter expert and provide mentorship to junior product owner