JOB DESCRIPTION

Position Summary

POSITION SUMMARY:

The Senior Program Manager, Facilities Management – Life Safety plays a critical leadership role in ensuring the safety and regulatory compliance of all Orlando Health facilities. As the organization’s Subject Matter Expert (SME) in Life Safety and select Environment of Care (EOC) programs, this position is responsible for the strategic development, implementation, and continuous enhancement of compliance initiatives aligned with standards from The Joint Commission (TJC), National Fire Protection Association (NFPA), Agency for Health Care Administration (AHCA), and Centers for Medicare & Medicaid Services (CMS).This role collaborates closely with cross-functional teams to support survey readiness, conduct risk assessments, and drive performance improvement across the enterprise. The Senior Program Manager ensures that all facilities maintain a proactive approach to life safety, fostering a culture of safety, accountability, and regulatory excellence.
Responsibilities

EDUCATION/TRAINING

Required bachelor’s degree in Facilities Management, Engineering, Safety or a related field; or 4 years’ experience in a leadership role in engineering, facilities management, or life safety can substitute in addition to the required years of experience listed below.

EXPERIENCE

• Required at least 4 years’ experience in Engineering, Facilities Management, Life Safety Management, or a related technical field.
• In-depth knowledge of how to create and apply standards within a highly regulated environment.

• Lead internal and external Life Safety (LS) and Environment of Care (EOC) surveys across Orlando Health facilities to ensure compliance with TJC, NFPA, AHCA, CMS, and other regulatory standards.
• Serve as the organization’s Subject Matter Expert (SME) for Life Safety and select EOC programs, providing expert guidance and interpretation of applicable codes and standards.
• Coordinate and support survey readiness efforts, including announced and unannounced inspections by regulatory agencies and insurance carriers.
• Direct and support Facility Managers during regulatory inspections and internal audits.
• Collaborate with Corporate Safety and site leadership to develop, implement, and improve LS and EOC program elements, including contractor education and preventive maintenance.
• Oversee and document pre-construction risk assessments (e.g., ILSM, ICRA) based on project scope and location.
• Develop and deliver training programs related to LS and EOC compliance across the enterprise.
• Facilitate Life Safety Coordinator meetings to ensure alignment and consistency across facilities.
• Track and analyze key performance indicators (KPIs) to support continuous improvement and operational efficiency.
• Lead performance improvement initiatives, including data analysis, monitoring, and implementation of corrective actions.
• Develop, review, and maintain LS and EOC policies, procedures, and compliance documentation.
• Prepare and deliver quarterly program reports and assist leadership in responding to regulatory surveys and board inquiries.
• Monitor regulatory trends and updates to ensure proactive compliance and timely policy revisions.
• Participate in EOC Executive Council and site council meetings, sharing best practices and strategic updates.
• Manage personnel functions including hiring, work assignments, coaching, and performance management.