The Northwest Center @ Amazon team operates in a fast-paced and demanding corporate environment where we provide professional 5-star customer service across several program divisions. We’re hiring for an exciting role as a Sr. Project Coordinator, who plays a critical role in creating a world-class experience for executive level attendees of training and development sessions.
The ideal candidate is customer-obsessed and has experience working with executive leadership in a high-end office setting. They are a self-starter with an impeccable attention to detail. They are comfortable with ambiguity but can successfully manage multiple tasks and projects simultaneously without direction and support from onsite staff. The candidate must be able to communicate effectively with multiple stakeholders and thrive in a fast-paced, dynamic environment. This individual should possess strong analytical skills with the ability to effectively communicate insights to diverse audiences. They anticipate customer needs, resolve tactical and technical challenges, and remain calm under pressure. This role has the potential to travel domestically.
Location: Nashville TN
Schedule: Monday - Friday 7:30AM - 6:00 pm hours vary (Occasional Nights/Weekends)
Contract Length - 4 months - with potential to extend into October of 2026
Starting Hourly Rate: $31.40 per hour | Full Hourly Rate: $31.40 - $40.27 per hour

REQUIREMENTS

• High School Diploma or GED required; Associates or Bachelor’s Degree preferred, or equivalent combination of education and experience.
• Proven customer service experience with Executive level employees.
• Experience in stakeholder management.
• Strong verbal and written skills.
• 5+ years of experience in a high-volume customer-facing role.
• Experience in project management. (Preferred)
• Experience in event organization and planning. (Preferred)
• Experience managing a shared team Outlook inbox in addition to their own. (Preferred)
• Highly effective in a fast-paced, dynamic environment.
• Proficiency in Microsoft Word, Outlook, Excel, PowerPoint, Smartsheet, and SharePoint.
• Excellent customer service skills with the ability to write concise correspondence. Successfully communicating verbally and electronically with all levels of client customers, management, employees, and vendor partners.
• Ability to interpret diverse metrics and effectively communicate them to key stakeholders.Strong track record of effectively prioritizing and executing high-volume workstreams while maintaining quality standards, meeting deadlines, and adapting to changing business needs.
• Trustworthy; ability to work well independently as well as collaboratively in a team setting.
• Flexible and adaptable to work in an evolving and hybrid environment, with the ability to multi-task in a fast-paced atmosphere.
• Display flexibility in an ever-changing environment, adapting to changes in priority and/or project requirements.
• Effective and efficient time management, possessing the ability to maintain multiple high-profile projects of varying timelines simultaneously across various stakeholders without direct ownership of resources.
• Strong attention to detail and a focus on project execution, able to manage a high degree of complexity and to distill information.
• Ability to understand, interpret and follow Northwest Center (NWC) and Amazon policies and procedures.
• Flexibility to work nights and weekends based on needs.
• Must be able to travel domestically.