Sr Project Manager

at  Concentrix

Job Title:
Sr Project Manager
Job Description
The Sr. Specialist, Project Management is responsible for leading the end-to-end project management of small, medium and large projects within familiar business areas. The Project Manager works under the supervision of an experienced project management professional. Typically projects have medium risk and medium to high complexity.
We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world’s greatest brands. At Concentrix, you will be part of our diversified team that makes an impact on our clients. All of this is possible because of the talent you have to offer.
The future team member that will love this job will manage client accounts and develop processes to ensure fantastic relationships with clients. Reporting to the regional Vice President, you will align our global programs, provide tactical production support to cross-regional projects, improve essential processes and work with the client to solve for health risk drivers to achieve customer expansion. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!
Job Description

You Have

• Experience with Business to Business selling processes.
• Proficient experience managing mildly complex projects and stakeholders, powered by data-driven insight. Complexity can vary based on several factors such as size, scope, number of geographies, variables or dynamics of customer and project.
• Experience with process optimization, program management, customer support strategy or quality assurance
• 5+ years of related experience to reflect skills and talent necessary for this role preferred (sales, presales, or sales training)
• Competent consensus building and conflict management skills.
• Ability to prioritize projects to align with ROI and account impact.
• 2+ years in a Business Analyst, Solution Architect, Project Management or Program Management role
• PMP Certified ideal
• Bachelor’s Degree/Diploma, or the equivalent

You Will

• Partner with teams to assess and identify client health risk drivers, propose corrective action plans.
• Partner with teams to develop strategic road maps to promote customer retention and expansion.
• Plan and lead projects to improve scaled sales efficiency and effectiveness.
• Assess operational risks and use the operational understanding of client processes to develop corrective action plans globally.
• Build a culture of globally consistent best practices through continuous improvement by collecting feedback through several methods, evaluating efficiencies, and recommending changes to improve sales delivery.
• Establish yourself as a trusted advisor with clients.
• Be the client champion and promote resolution of client issues, using resources from across the company.
• Lead expansion and efficiency projects including change requests.
• Oversee development of knowledge assets to improve repeatability and rapid adoption of processes.
• Seek counsel and guidance from higher level program managers, will receive guidance and mentorship on more complex projects/matters from higher level program managers and management.

Location:
DEU Berlin - 10 East Building
Language Requirements:
Time Type:
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Please refer the Job description for details