Project Delivery & Leadership

• Lead the delivery of customer projects throughout the full project lifecycle, from initiation through to successful completion.
• Develop and maintain project plans, schedules, milestones, and delivery roadmaps.
• Coordinate multidisciplinary teams to ensure successful execution of project outcomes.
• Manage project scope, timelines, budgets, risks, issues, and dependencies.
• Ensure project deliverables meet agreed quality standards and customer expectations.
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Stakeholder Engagement

• Build trusted relationships with customer stakeholders, project teams, and executive sponsors.
• Facilitate project governance forums, status meetings, and steering committee updates.
• Communicate project progress, achievements, risks, and mitigation plans to a range of technical and non-technical audiences.
• Support executive reporting and engagement activities alongside Program Managers and Services Leadership.
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Governance & Operational Excellence

• Maintain project documentation, reporting, and governance artefacts.
• Drive effective risk, issue, change, and escalation management processes.
• Promote consistent project delivery practices, methodologies, and tools.
• Monitor project performance and proactively address challenges to maintain delivery success.