POSITION SUMMARY:

The Senior QA Systems Analyst is responsible for providing software quality assurance support for all Company products. Utilizes familiarity with the complete SDLC and knowledge of test processes and planning. Creates supporting documentation, including test plans, use cases, bug and status reports as well as interfaces with customers on major projects. Requires having a proven track record of delivering quality projects within very tight deadlines.

Responsibilities:

• Leads, coaches, and mentors’ analysts in the implementation/communication of associated testing activities throughout a given project; manages career development of Quality Assurance (QA) Analysts.
• Works with project leaders and business owner(s) to identify a structured test strategy and/or test methodology for a given project/initiative. Estimates the amount of testing effort necessary to complete a given project/initiative
• Establish test plans for a given project to include the testing software needed, the scope, approach, resources and schedule of intended test activities.
• Establishes and clearly communicates risk assessments associated with testing and determines the level of detail necessary to adequately validate the impact a given risk may have on a project or task.
• Directs problem resolution, decision making, communications, and other associated activities during all phases of large, complex projects.
• Performs quality assurance/software testing processes, methodologies, and procedures as part of contributing to software quality.
• Completes test planning, functional testing, regression testing, and integration testing along; troubleshoots concerns addressed and debugs as necessary.
• Documents and tracks defects found till closure.
• Performs SQL queries for data comparison and validation.
• Presents clear and comprehensive status reports to stakeholders for one or more projects according to departmental standards.
• Acts as a subject matter expert on a variety of applications relevant to business environment.
• Continuously looks for and suggests process improvements to ensure quality product testing and production.
• Works in a team environment with flexibility in taking on multiple maintenance tasks/projects and software upgrades simultaneously while collaborating with team on and off-site
• Participates in after-hours deployment efforts and post-deployment verification.
• Performs other duties and projects as assigned.

Requirements:

• Bachelor’s Degree required with a minimum of six (6) + years of work experience in software quality assurance.
• Experience leading small quality teams on large or specialized projects preferred.
• Mortgage experience desired. Empower LOS experience a plus.
• Minimum of two (2) + years SQL experience is desired.
• Experience working in an agile/scrum model is a plus.
• Demonstrates knowledge of the QA testing methods: unit, integration, regression, user acceptance testing.
• Demonstrates ability to perform root cause analysis.
• Strong analytical skills with keen attention to detail.
• Demonstrates knowledge of Azure, JIRA or other Test Management tools.
• Intermediate skills in computer terminal and personal computer operation; Microsoft Office applications including but not limited to: Word, Excel, PowerPoint, and Outlook.
• Intermediate math skills; calculating interest and percentages; balance accounts; adding, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.
• Effective organizational and time management skills.
• Exceptional verbal, written and interpersonal communication skills.
• Ability to make decisions that have moderate impact on the immediate work unit and cross functional departments.
• Ability to organize and prioritize work schedules on a short-term and long-term basis.
• Ability to make informal and formal presentations, inside and outside the organization; speaking before assigned team or other groups as needed.
• Ability to deal with complex difficult problems involving multiple facets and variables in nonstandardized situations.
• Ability to work with no supervision while performing duties.
• Ability to work under pressure and to meet tight deadlines in fast paced, dynamic environments.
• Excellent interpersonal and organizational skills, ability to handle diverse situations, multiple projects, and rapidly changing priorities
• Excellent written, verbal, and presentation communication skills, especially in representing your technical expertise to a diverse audience.

• Leads, coaches, and mentors’ analysts in the implementation/communication of associated testing activities throughout a given project; manages career development of Quality Assurance (QA) Analysts.
• Works with project leaders and business owner(s) to identify a structured test strategy and/or test methodology for a given project/initiative. Estimates the amount of testing effort necessary to complete a given project/initiative
• Establish test plans for a given project to include the testing software needed, the scope, approach, resources and schedule of intended test activities.
• Establishes and clearly communicates risk assessments associated with testing and determines the level of detail necessary to adequately validate the impact a given risk may have on a project or task.
• Directs problem resolution, decision making, communications, and other associated activities during all phases of large, complex projects.
• Performs quality assurance/software testing processes, methodologies, and procedures as part of contributing to software quality.
• Completes test planning, functional testing, regression testing, and integration testing along; troubleshoots concerns addressed and debugs as necessary.
• Documents and tracks defects found till closure.
• Performs SQL queries for data comparison and validation.
• Presents clear and comprehensive status reports to stakeholders for one or more projects according to departmental standards.
• Acts as a subject matter expert on a variety of applications relevant to business environment.
• Continuously looks for and suggests process improvements to ensure quality product testing and production.
• Works in a team environment with flexibility in taking on multiple maintenance tasks/projects and software upgrades simultaneously while collaborating with team on and off-site
• Participates in after-hours deployment efforts and post-deployment verification.
• Performs other duties and projects as assigned