Sr. Quality Assurance Analyst at HEALTHSTREAM INC

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

95481.0

Posted On

09 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Assurance, Test Automation, CI/CD, API Testing, Frontend Testing, Defect Tracking, SQL, Problem Solving, Critical Thinking, Communication, Leadership, Mentoring, Process Improvement, Customer Satisfaction, Software Development, Agile Methodologies, Collaboration

Industry

Software Development

Description

Job Details Job Location: Nashville Remote - Nashville, TN 37203 Position Type: Full Time Education Level: 4 Year Degree Travel Percentage: Negligible Job Shift: Day Job Category: Quality Assurance Company Overview HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter. HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives. Why Join Us At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive. Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry. We’re proud of our values-forward culture that offers our people: Mission-oriented work Diverse and inclusive culture Competitive Compensation & Bonuses Comprehensive Insurance Plans Mental and Physical Health Support Work-from-home flexibility Fitness Center Reimbursements Streaming Good time off for volunteering Wellness workshops Buddy Program for new HealthStreamers Collaborative work environment Career growth opportunities Continuous learning opportunities Inspiring workspaces to collaborate and connect with other HealthStreamers Free employee parking at our Resource Centers in Nashville and San Diego At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration. We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you! HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law. Position Information Position Overview A Senior QA Analyst plays a critical leadership role in ensuring the quality and reliability of software applications at HealthStream. As a key member of a software development team, a Senior QA Analyst is responsible for driving testing strategy, leading test execution efforts, and mentoring team members on best practices in software quality assurance. Acting as a functional subject matter expert, a Senior QA Analyst collaborates closely with development, automation, and product teams to design and implement comprehensive test plans that align with business goals and technical requirements. This role requires a proactive approach to identifying operational issues, advocating for customer satisfaction, and resolving critical defects. A Senior QA Analyst must possess strong communication skills to translate technical concepts for diverse audiences and influence cross-functional teams. A deep understanding of modern QA tools, CI/CD pipelines, and automation frameworks is essential, along with the ability to lead deployments and troubleshoot production issues. The ideal candidate is a self-starter who pursues high performance, takes initiative, and continuously seeks professional growth. Key Responsibilities You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training. Act as the functional subject matter expert with respect to current behavior and performance of the applications within scope. Work with necessary groups to develop patterns and templates utilized by project teams. Effectively execute test plans and lead teams of contractors to execute test plans and direct the testing needs for the applications within scope, with minimal oversight. Work with other team members to ensure test plans properly cover the behavior and performance of the applications being tested Review and approve the testing aspects of solution designs created by the development teams. Act as liaison between the functional team and the automation team. Able to drive test automation (load, performance, UI and/or API) for the product. Drive team process improvements using quality metrics such as test coverage, change failure rate, and defect age. Mentor others on software testing concepts and test coverage. Leadership Proactively determine operational issues and identify gaps in monitoring to ensure customer delight and advocate for customer delight. Work alongside the development team to help resolve urgent customer-impacting defects. Operational/Troubleshooting: Translate technical details of project work to audiences in a way that is appropriate and relatable to that audience. Influence project work of multiple teams to ensure alignment with technical and testing strategy. Evangelize testing strategies that will improve our ability to deliver products aligned with our vision and mission. Communication Security Policy Compliance: Adhere to all HealthStream security policies, procedures, and assigned training. Qualifications Requirements A Bachelor's degree in Computer Science, Engineering (any discipline), or closely related field of study is preferred. At least 5 years of experience in the job offered or as a Developer, Consultant, Software Engineer, or closely related occupation. Demonstrated knowledge of DevOps best practices including CI/CD and automation and associated development. Demonstrated knowledge of software technologies (at least one Frontend, middle tier or backend) and relating those technologies to product requirements. Qualifications Strong communication skills. Frontend test case automation (e.g., Selenium WebDriver, Playwright, Puppeteer). API test case automation (e.g., Postman, SoapUI, REST-Assured). Defect tracking, test case documentation, and test case management (e.g., Azure Devops, Jira). CI/CD automation (e.g., GitHub Actions, Azure DevOps pipelines, AWS CodePipeline). Load testing (e.g. BlazeMeter, Locust, LoadRunner). AI programming tool (e.g., GitHub Copilot, Postbot, Claude). Preferred but not required: At least one technology for each of these purposes: Manual testing, including exploratory testing and user experience testing Write SQL queries. Create test database data using SQL. Sufficient SQL knowledge for backend testing: Lead deployment process and support production deployments. Relate production issues to application workflows and reproduce them. Assess and provide risk and mitigation to product team. Report test execution results failures and bugs, with minimal oversight. Independently provide list of test cases and rank them in priority order depending upon impact to application. Explore new tools and processes with the potential to improve quality. Must be able to: Takes initiative Makes bold but responsible commitments Meets self-committed deliverables Improves through professional development Pursues high performance: Meticulous attention to detail Process compliance Flexibility and tolerance for change Proactive leadership and accountability Dedication to a culture of learning and innovation Drive to continuously assess and improve Problem solving and critical thinking Ability to leverage experience and expertise to maximize effectiveness Compensation The salary range for this position is $77,000 - $95,481. Salary will be determined on the candidate’s level of experience and qualifications. Compensation will be commensurate with skills, relevant experience, and performance in similar roles. Benefits HealthStream offers a comprehensive benefits package to eligible employees, including: Medical, Dental and Vision insurance Paid Time Off Parental Leave 401k and Roth Flexible Spending Account Health Savings Account Life Insurance Short- and Long-Term Disability Medical Bridge Insurance Critical Illness Insurance Accident Insurance Identity Protection Legal Protection Pet Insurance Employee Assistance Program Fitness Reimbursement Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.

Responsibilities

The Senior QA Analyst is responsible for driving testing strategy, leading test execution efforts, and mentoring team members on best practices in software quality assurance. They collaborate closely with development, automation, and product teams to design and implement comprehensive test plans that align with business goals and technical requirements.