Sr Quality Engineer at MORGAN ADVANCED MATERIALS & TECH I

New Bedford, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

25 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CAPA, MRB, NCMR, RMA, Root Cause Methodologies, 8D, DMAIC, SPC, DOE, Minitab, Validation, IQ, OQ, PQ, PFMEA, Control Plans

Industry

Glass;Ceramics and Concrete Manufacturing

Description

Overview Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets. We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them. The Technical Ceramics business of Morgan Advanced Materials engineers high performance functional and structural ceramic materials, components and sub-assemblies to address customer-specific technical challenges. Key Figures: Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange; Member of the FTSE 250 Index. Responsibilities Job Purpose: The Senior Quality Engineer is responsible for driving product and process quality performance across manufacturing operations. This role serves as a key technical leader, owning complex investigations, leading customer and regulatory interactions, and ensuring the effectiveness of the Quality Management System. The Senior Quality Engineer operates at the intersection of production, engineering, and customer quality, providing both hands-on execution and leadership across critical quality initiatives in aerospace and/or medical manufacturing environments. Key Responsibilities: Product & Process Quality Ownership Lead investigations into non-conformances, escapes, and customer complaints using structured problem-solving methodologies Own and drive CAPA activities, ensuring timely closure and verified effectiveness Analyze scrap, yield, and defect trends to identify systemic issues and implement corrective actions Partner with Operations and Engineering to improve process capability, reduce variation, and increase first pass yield Customer & Regulatory Interface Serve as primary quality contact for customer issues including SCARs, audits, and technical inquiries Support customer visits and represent Quality in technical discussions Ensure compliance with applicable standards including ISO 13485, AS9100, and customer-specific requirements Quality Systems & Compliance Ensure effectiveness of core quality processes including MRB, CAPA, NCMR, and RMA Support internal, customer, and third-party audits, including preparation and response activities Maintain and improve quality documentation including control plans, PFMEA, and inspection strategies Validation & Risk Management Lead or approve validation activities (IQ, OQ, PQ) for new and existing processes and equipment Develop and review risk assessments including PFMEA and control plans Ensure robust implementation of process controls and monitoring strategies Data Analysis & Continuous Improvement Utilize statistical tools (SPC, DOE, capability analysis) to drive data-based decisions Develop dashboards and reporting to monitor quality performance Lead continuous improvement initiatives focused on scrap reduction, yield improvement, and process stability Supplier & Inspection Support Support supplier quality activities including performance monitoring and issue resolution Improve measurement systems through MSA, GR&R, and calibration strategies Provide guidance on inspection methods, gauging, and metrology Leadership & Influence Act as a technical leader and mentor to Quality Engineers and cross-functional teams Lead cross-functional teams in resolving complex quality issues Drive accountability across functions without direct authority Qualifications Minimum Qualifications and Education Requirements: Bachelor’s Degree in Engineering (Mechanical, Electrical, Chemical, or related field) 5–10+ years of experience in manufacturing quality engineering Aerospace and/or medical device experience strongly preferred Strong working knowledge of: CAPA, MRB, NCMR, RMA processes Root cause methodologies (8D, DMAIC, etc.) Statistical tools (SPC, DOE, Minitab or equivalent) Validation (IQ/OQ/PQ) Experience with ISO 13485 and/or AS9100 quality systems ASQ-CQE certification preferred This position requires use of Controlled Unclassified Information (CUI) which is subject to the International Traffic in Arms Regulations (ITAR), Export Administration Regulations (EAR), and Nuclear Regulatory Commission (NRC). Individual must be a: Citizen of the United States, or Permanent resident alien of the United States, or Protected individual as defined by 8 U.S.C. 1324b(a)(3) as defined by 22CFR120.15 Additional Requirements: Strong problem-solving and analytical capability Ability to operate independently and make sound technical decisions Effective communicator with customers and internal stakeholders High level of ownership and accountability Ability to balance hands-on execution with strategic thinking Physical Requirements: Must be capable of sitting and using a computer for the majority of an 8-hour workday. Must be able to lift 35 pounds. Must be capable of traveling within the US and Internationally. Must have corrected eye vision of 20/20. Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of this job. This job description does not state or imply that all duties to be performed are specifically identified above. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested or instructed by an authorized person of the Company. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.

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Responsibilities

The Senior Quality Engineer drives product and process quality performance across manufacturing operations, serving as a key technical leader for complex investigations and regulatory interactions. This role ensures the effectiveness of the Quality Management System by operating at the intersection of production, engineering, and customer quality.