ABOUT THE TEAM

The Resident Technology Services team offers premium, long-term professional services to HashiCorp customers. The purpose of the team is to align with the biggest technical transformation initiatives of HashiCorp customers, working as part of the customer technology team from start to finish.
The team is comprised of highly-skilled architects and engineers who have played critical roles in technical transformation in other enterprises, either from an individual contributor or technical leadership perspective and have seen firsthand what success looks like.

• Provide both general and specific guidance on each step of the customer cloud transformation journey as it relates to the HashiCorp product suite.
• Assist customers in aligning people, processes, and workflows with the Cloud Operating Model.
• Contribute towards building a multi-cloud adoption framework.
• Articulate and redefine the cloud consumption model in relation to HashiCorp Tao of workflows.
• Assist Enterprise CxOs in articulating the business value achieved in building the correct cloud consumption model.
• Help increase developer velocity whilst satisfying the objectives of governance, risk & controls.
• Communicate the business value of the HashiCorp product suite to customer executives.
• Articulate the technical functionality of HashiCorp products to multiple audiences ranging from practitioner to executive.
• Educate and advise customer users on how HashiCorp tools can enable and even simplify adoption of the Cloud Operating Model as part of their cloud transformation journey.
• Coordinate various HashiCorp professional services resources to assist with specific customer needs as part of their technical transformation.
• Educate individual contributors on best practices regarding system administration, service administration, automation, and observability.Be subject to additional background checks and screening performed by the customer.