ABOUT US

At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.

ABOUT YOUR SKILLS

• Sales Compensation Management: Administering and managing global sales compensation plans, including setup, processing, and accuracy of commissions payments. Advanced understanding of SaaS components & compensation structures such as GRR, NRR, Expansion/Upsell, New Business recurring revenue.
• Data Analysis & Performance Tracking: Proficiency in analyzing sales performance data and tracking attainment across teams, using tools like Salesforce and spreadsheets for detailed performance insights.
• Stakeholder Collaboration & Governance: Experience working with key stakeholders (HR, Finance, Legal, Executives) for policy governance, managing inquiries, and handling adjustments.
• Process Optimization & Cross-Functional Collaboration: Ability to identify, design, and implement business processes that improve sales productivity and efficiency across multiple functions.
  We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we’d love to hear from you!

ABOUT THIS ROLE

The person in this role will manage sales compensation administration & special projects within the sales operations organization. The ideal candidate will require a strong understanding of SaaS compensation models and Incentive Compensation Management tools (ICMs). This person must be data-driven, detail-oriented, customer-focused, business-minded, and intellectually curious. This person thrives in highly dynamic environments while implementing the necessary processes and tools to advance best practices for our organization. This role reports directly to the Sr Manager Sales Compensation.

WHAT YOU’LL BE DOING

• Administer sales compensation for a dynamic sales & customer success organization
• Implement Changes as prescribed in Commission tool
• Assist in annual global compensation plan strategy, policies, analysis and documentation
• Track attainment across the sales & customer success teams, including on-going Performance analysis
• Analyze sales performance results and make recommendations to Key Stakeholders
• Manage distribution & acknowledgement of compensation plans & quotas
• Provide visibility into plan/quota/attainment as well as payout information
• Work closely with key stakeholders for governance on inquiries, adjustments & exceptions
• Establish yourself as a cross functional resource to identify, design and implement business processes that increase sales productivity and processing efficiency