Sr Sales Excellence Manager - Cloud & AI Platforms at Microsoft

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

222400.0

Posted On

09 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Operations, Account Management, Business Development, Data Analysis, Stakeholder Management, Cloud Sales, AI Solutions, Consumption Forecasting, Project Management, Change Management, Sales Methodologies, Performance Reporting, Pipeline Management, Strategic Planning, Collaboration, Data-Driven Insights

Industry

Software Development

Description

Overview Small Medium Enterprises and Channel (SME&C) is part of Microsoft Customer and Partner Solutions (MCAPS), focused on 400M small and medium enterprise customers. SME&C serves these customers through digital sales managed accounts, field specialist teams, demand response motions, and a broad partner network. The mission of Global Sales Enablement & Operations (GS&O) within SME&C is to accelerate our customers’ AI transformation and growth by delivering excellence in global GTM strategy & execution, driving customer success, fostering exceptional execution at scale, and transforming SME&C into the world’s leading AI frontier salesforce. As a Cloud & AI Platforms Senior Sales Excellence Manager, you will be a strategic partner to Cloud & AI sales leadership in the Americas Operating Unit. Your core responsibilities will be to drive sales execution rigor, pipeline health, and business insights to accelerate solution area growth and customer value realization. This opportunity will allow you to: Drive business growth and gain exposure to high-impact Cloud & AI Platforms business rhythms. Develop deep business acumen in cloud infrastructure, AI services, and consumption forecasting. Deliver data-driven storytelling and strategic orchestration. You will be part of the Americas Sales Excellence organization in GS&O. Key to the role is your ability to drive actionable outcomes, guide and optimize the Cloud and AI sales process, and influence segment and sales leaders to deliver business outcomes. You will collaborate across multiple stakeholders to deliver forward-looking performance recommendations and drive a predictable Rhythm of Business (ROB) with cross-functional teams to ensure quality four-quarter (4Q) rolling business outcomes. You will instill sales process discipline on pipeline health management, guide Sales Leaders on Microsoft sales methodologies (MCEM), and proactively manage change across the Cloud and AI Platforms business. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Applicable to Cloud and AI Platforms Sales Excellence Manager in SME&C: Pipeline Health and Management – Drive execution of predictable Cloud and AI revenue and consumption growth by segment and solution area, aligned with Microsoft sales methodology standards. Sales Execution – Guide consistent Cloud and AI sales excellence discipline, governance, and partner insights. Sales Execution Transformation – Implement evolving Microsoft Cloud and AI sales strategies, processes, and objectives to drive sustainable growth and improved performance. Planning Engagement – Partner with Cloud and AI segment leads, Finance, Business and Sales Operations (BSO/SOPM) on fiscal year planning workstreams requiring sales excellence support. Consumption Forecasting & Milestone Management – Lead Cloud and AI consumption forecasting, milestone tracking, and pipeline hygiene to ensure timely execution and unblock revenue realization. Stakeholder Orchestration – Collaborate with marketing, partner, and technical teams aligned to Cloud and AI to ensure execution plans drive business impact. Insights & Reporting – Deliver data-driven insights and performance narratives to Cloud and AI leadership, enabling informed decision-making and strategic prioritization. Qualifications Required qualifications 8+ years experience with active participation in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field OR equivalent experience. 5+ years of experience using data to drive business outcomes or inform business decisions. 5+ years of experience managing relationships with stakeholders, clients, and/or customers. Additional or preferred qualifications Bachelor’s Degree in a related field. 5+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience. Experience in cloud sales, AI solution enablement, consumption forecasting, or partner orchestration. Familiarity with Microsoft’s MCAPS framework, Cloud and AI Consumed Revenue (ACR, NNR) metrics, and sales execution engines. Sales Excellence IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year. Find additional pay information here: https://careers.microsoft.com/v2/global/en/canada-pay-information.html Sales Excellence IC5 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 128,000 $ CAD à 222,400 $ CAD par année. Pour plus d'information au sujet de la rémunération, veuillez cliquer ici: https://careers.microsoft.com/v2/global/en/canada-pay-information.html Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la demande d’accommodement. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Responsibilities

The role involves driving sales execution rigor, pipeline health, and business insights to accelerate growth in Cloud and AI Platforms. You will collaborate with multiple stakeholders to deliver performance recommendations and manage the sales process effectively.