Sr. Sales Strategy and Operations Analyst at Docusign

San Francisco, California, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Feb, 26

Salary

177100.0

Posted On

27 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Operations, Business Analytics, Revenue Operations, Strategy, SQL, Snowflake, Tableau, Salesforce, Data Modeling, Data Visualization, Forecasting, Reporting, Automation, Problem Solving, Communication, Attention to Detail

Industry

Software Development

Description

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do We are seeking a highly technical and analytical Senior Analyst, Sales Strategy & Operations to drive data-driven decision-making and operational excellence across our Sales and Partner organizations, while supporting strategic alignment across the broader global Go-To-Market (GTM) ecosystem. In close partnership with Sales, Partner, and Revenue leaders, this role will own critical analyses, reporting infrastructure, and strategic insights that shape our GTM strategy and performance. The ideal candidate brings deep knowledge of GTM motions and strong analytical, data modeling, and visualization capabilities. They are comfortable working with large and complex datasets to uncover trends, surface insights, and deliver clear, executive-ready recommendations. They are a self-starter who thrives in ambiguity, excels at solving problems with data, and proactively identifies opportunities to automate, streamline, and scale processes across the organization. This position is an individual contributor role reporting to Vice President, Sales and Partnerships Strategy & Operations. Responsibility Analyze sales performance, pipeline health, forecasting accuracy, and market trends to identify growth opportunities Translate data into compelling insights and clear executive-ready narratives that influence strategic decisions Partner with Sales, Partner, Marketing, CS, and Finance to align on business goals and KPIs Act as a trusted advisor to Sales and Partner leaders, providing data-driven insights that influence strategy, territory planning, and investment decisions Partner closely with Finance, RevOps and Data teams to align GTM analytics with broader business priorities, ensuring consistency in forecasting, goal-setting, and reporting Develop executive-ready presentations and dashboards that clearly communicate performance drivers and business impact Design, build, and enhance dashboards and reporting frameworks in Salesforce, Tableau, and Snowflake Develop scalable SQL data models and queries to support analysis and recurring insights Own data pipelines and quality checks to ensure accuracy and reliability of GTM reporting Identify gaps in sales processes and propose data-driven improvements Build automated workflows, reporting enhancements, and tools that improve team efficiency and data visibility Support annual and quarterly planning cycles including forecasting, GTM business reviews and capacity modeling Work with Sales & Partner leaders to interpret performance metrics and recommend actions Partner with RevOps and Finance to improve data definitions, governance, and system integrations Manage multiple projects and deliverables in a fast-paced environment Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 5+ years of related experience in Sales Operations, Business Analytics, Revenue Operations, or Strategy—ideally in a SaaS environment with a Bachelor’s degree Experience with SQL (complex joins, CTEs, window functions) Experience with Snowflake or similar cloud warehouses Experience with Tableau (dashboard building, calculated fields, LOD expressions) Experience with Salesforce reporting and CRM analytics Proven experience working with large, complex datasets and transforming them into actionable insights Preferred Ability to create clear, crisp executive-level presentations (PowerPoint, Google Slides). A proactive, curious mindset with a track record of driving automation, improving workflows, and building scalable solutions Excellent communication skills, with the ability to influence cross-functional stakeholders Strong attention to detail, ownership mentality, and comfort operating independently Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $114,200.00 - $177,100.00 base salary Illinois, Colorado, Massachusetts and Minnesota: $109,600.00 - $150,625.00 base salary Washington, Maryland, New Jersey and New York (including NYC metro area): $109,600.00 - $156,950.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid

Responsibilities

Analyze sales performance and market trends to identify growth opportunities while translating data into insights that influence strategic decisions. Partner with various teams to align on business goals and develop executive-ready presentations and dashboards.