Sr.Service Engineer at Johnson Controls

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

01 May, 26

Salary

0.0

Posted On

31 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Chillers Service, Energy Auditing, Performance Testing, Energy Conservation, Sustainability Offerings, Sales Acumen, Leadership, Presentation Skills, Technical Solutions, Customer Satisfaction, EHS Compliance, CRM, ServiceMax, Digitization, HVAC Technology, Revenue Target

Industry

Industrial Machinery Manufacturing

Description

Job Description Responsibilities:- Responsible for Executing Front Line Maintenance services for PSA customers as per PM schedule. Executing Services against any breakdown Complaint as per agreed TAT with customer. Maintaining NPS(Customer Satisfaction) Score > 70 for his region. Travel friendly for outstations (other than Delhi NCR region in north) whenever required . Flexible for working on odd hours based on the critical Breakdown calls . Maintaining equipment uptime with targeted Energy efficiency. Providing front line technical solutions on system upgradations to customer. Responsible for generating LNM pipeline as per stretched Revenue Target and working closely with Sales rep for converting them into closed opportunity. Responsible for Margin delivery for LNM and PSA contracts. Ability to learn new evolutions like significance of Digitization in HVAC technology. Responsible for maintaining EHS at facilities under every service deliverables liabilities. Maintaining Zero open complaint calls beyond agreed TAT. Responsible for AR collection as T&C. Hands on with CRM/ServiceMax for reporting . Knows Energy auditing and performance testing of chillers , Plant room and connected Air Distribution system . Knows energy conservation and sustainability offerings . Have sales Acumen for leading service operations business in his region at front line . Have leadership quality , to lead team. Have presentation skills , to represent new upgrades to customer periodically and provide proactive service advisories. Eligibility :- Diploma/Graduate from Mechanical or Electrical with minimum 6 years experience in Chillers Service execution only . Also certification from BEE / LEED /IGBC will be overarching factor. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

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Responsibilities

The Sr. Service Engineer is responsible for executing front line maintenance services and ensuring customer satisfaction while maintaining equipment uptime. They will also generate revenue opportunities and lead service operations in their region.