OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
Your Impact
As a Software Engineer in the IT Operations Management (ITOM) team, you will contribute to the development and enhancement of our Asset Manager (AM) product—a solution that helps enterprises optimize and control their IT assets. You will work on improving performance, ensuring seamless functionality, and collaborating with a team that manages both development and escalated support. If you enjoy solving technical challenges and want to help organizations improve efficiency, compliance, and cost savings, this role offers a great opportunity to grow and make a meaningful impact.

What the Role Offers

• Develop and design new features while building and maintaining efficient, reusable, and reliable code.
• Handle customer escalations and tickets, supporting professional services and technical support teams.
• Define and disseminate technology best practices, ensuring a proactive approach to new solutions and innovation.
• Ensure the best possible performance, quality, and responsiveness of applications.
• Identify bottlenecks and bugs and implement effective solutions.
• Collaborate with other team members and stakeholders.
• Participate in calls with support and customers to investigate technical issues and communicate fix plans.

What You Need to Succeed

• Bachelor’s or higher degree in a relevant field (Computer Science, Telecommunications, etc.) or equivalent experience (5 years).
• Solid understanding of fundamental design and architecture patterns such as n-tier, Publish/Subscribe, REST, MVC, and Data Access (OR/M, DAO, etc.).
• Hands-on programming and debugging skills in Java, with experience in the Spring framework, Message Queues, and containerized development.
• Knowledge of SQL and experience working with databases.
• Familiarity with CI/CD and automation frameworks.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Experience in large-scale, multi-tier software applications.
• Ability to learn and adapt to new processes, business needs, and technical knowledge. Teamwork is key to success.
• Familiarity with Kubernetes, Docker, and Cloud is a plus.

OpenText’s efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us athr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText’s vibrant workplace

• Develop and design new features while building and maintaining efficient, reusable, and reliable code.
• Handle customer escalations and tickets, supporting professional services and technical support teams.
• Define and disseminate technology best practices, ensuring a proactive approach to new solutions and innovation.
• Ensure the best possible performance, quality, and responsiveness of applications.
• Identify bottlenecks and bugs and implement effective solutions.
• Collaborate with other team members and stakeholders.
• Participate in calls with support and customers to investigate technical issues and communicate fix plans