We are Route
Buying stuff online can get messy once you hit that “order” button. Managing dozens carrier tracking links, dealing with lost or damaged packages, and resolving issues with customer support can feel like a wild goose chase. That’s why we created the Route — to make the post-purchase experience for consumers like you, and the brands you love, as seamless as possible.
Route is on a mission to connect the world’s commerce. Through our network of millions of Route App users and thousands of merchants, we’re making it easier than ever for consumers to track, insure, and discover their favorite products in one place — which connects the world’s best direct-to-consumer brands to happy, repeat customers.
Since Route launched in 2018, we’ve been on a journey to build innovative products that empower our customers, all while fostering a people-first, values-driven company culture. We’re looking for talented people across the ecommerce space to join us on the next steps of this adventure.
Don’t just take our word for it! Discover what life at Route has to offer.

THE OPPORTUNITY

Route is looking for a Backend Engineer! In this role, you will collaborate cross-functionally with leaders in Machine Learning and Product to implement solutions and features that lead to better data-based decision making. You will also oversee a product portfolio of Package Tracking and Orders Systems, Merchant Products Systems, and Email Parsing. Route is focused on expanding our product portfolio while also continually providing a merchant experience that builds trust with consumers. As a Backend Engineer, you’ll have many opportunities to make a lasting impact while helping us meet this goal.
We’re looking for an engineer who can learn and contribute while also working with a high degree of independence — someone who feels comfortable taking ownership over tasks and collaboratively solving problems. We want engineers who get excited about tackling new problems across the stack as they arise, bring fresh ideas to the table, and show they’re comfortable with being challenged.

• Design, develop, test, deploy, and improve backend software
• Deliver features and solutions with high confidence and quality
• Embody a culture of innovation, transparency, and radical candor
• Collaborate with Product Managers, Machine Learning Engineers, and Data Analysts to develop solutions and features