Company Description
Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.
People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Job Description

ROLE

As a Sr Software Quality Engineer, you will be responsible for technical validation of partner apps built on ServiceNow platform. You need to ensure that the partner app adheres to the recommended best practices in terms of platform sanity, security and performance.

WHAT YOU GET TO DO IN THIS ROLE:

As a Sr Certification Engineer, you will be a member of the store app certification engineering team working on a centralised certification service. The certification team is responsible for Implementation Reviews of Scoped Applications certified on ServiceNow Store, which allow submitted content to be reviewed and certified against best practices and security on the ServiceNow platform.

IN THIS ROLE, YOU WILL UTILISE YOUR EXPERIENCE TO:

• Provide guidance to ServiceNow Build Partners on platform best practices, security requirements, including remediation advice and potential feature enhancements.
• Automate manual processes and bring in more efficient and intricate ways of testing applications and integrations developed on ServiceNow’s flexible Platform offering.
• Design and implement subsystems that are maintainable, scalable and highly testable with automation.
  Qualifications

TO BE SUCCESSFUL IN THIS ROLE YOU HAVE:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• 7+ years of experience hands-on software development
• Strong scripting/development skills (ex: JavaScript, Python, Go, Ruby, Java, etc).
• Expertise on ServiceNow platform and products (e.g. ITSM, CSM, HR, SecOps etc)
• Mastery of TDD best practices and passion for testing your code
• Expertise with highly scalable service APIs
• Expertise in JavaScript and ServiceNow scripting
• Familiarity with REST and other integration mechanisms
• Familiarity with an Agile development environment
• Familiarity with Quality Engineering and an understanding of different types of testing: functional and security testing
• Excellent written and oral communication skills
• Ability to learn quickly the new features and products on ServiceNow platform
• B.E./B.Tech./M.E./M.S./M.Tech. in Computer Science or Electronics and Communications and with excellent academic record
  Additional Information