Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
As a member of our pre-sales core Solution Consultant team, you will have the opportunity to join our industry’s best and brightest talent supporting our customers in the US. We are a tight-knit team of innovative leaders who are hungry, humble and see our customer’s biggest challenges as their greatest opportunities.
You will be responsible for spearheading the technical sale to drive revenue across all ServiceNow solutions by leading and partnering across a broad regional team that includes Sales, Solution Specialists, Business Value Consultants, Enterprise Architecture, Product Management, Customer Success, Partners and our Leadership Team.

WHAT YOU GET TO DO IN THIS ROLE:

A core Solution Consultant is someone who can go wide and deep on the ServiceNow platform and be a technical-minded thought leader during the sales cycle. You will be accountable for developing, positioning and presenting industry-specific solutions and articulating how customers will realize the value of those solutions to achieve their goals, as well as our sales goals, within your business. Some of the Key Activities to be successful in this role include:

• Support sales as a technical and domain expert of a client-facing sales team
• Own the Technical Strategy for accounts in your territory
• Lead discovery workshops to determine customers’ challenges and give product demonstrations to align our solution with customer needs
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
• Provide feedback to product management about product enhancements that can address customer needs and guide additional value
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Qualifications

TO BE SUCCESSFUL IN THIS ROLE YOU HAVE:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• 3+ years of pre-sales solution consulting or sales engineering experience or equivalent
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Experience working collaboratively with product management, product marketing, partners, and professional services
• Territory management skills, including pipeline building and working with a Sales counterpart to promote execution excellence
• Ability to actively listen to customer requirements and map the appropriate solution to address the customer’s business issue
• Eagerness and willingness to continuously learn
• Solution Consulting certifications in Demo2Win, Inspire2Win, Toastmasters a plus
• Travel as necessary
  For positions in this location, we offer a base pay of $131,925 to $217,725, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
  Additional Information