Sr Solution Consultant at ServiceNow

São Paulo, Southeast, Brazil -

Full Time

Start Date

Immediate

Expiry Date

11 May, 26

Salary

0.0

Posted On

10 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

AI Integration, Pre-sales Solution Consulting, Technical Acumen, Communication Skills, Problem-solving, Workshop Facilitation, Sales Cycle Management, Product Management, AI-driven Workflows, Technical Proficiency, Presentation Skills, Business Acumen, REST APIs, ServiceNow Platform, JavaScript, Automation

Industry

Software Development

Description

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a member of our Solution Consulting team, you will have a major impact on our future success by supporting the Employee Experience, Customer Workflow, ITX Solution Sales. You will help guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. Support product sales as a technical and domain expert of a client-facing sales team Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement Provide feedback to product management about product enhancements that can address customer needs and guide additional value Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team Stay current on competitive analysis and market differentiation Support marketing events including executive briefings, conferences, user groups, and trade shows Qualifications Required Experience & Skills: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 5+ years of pre-sales solution consulting or sales engineering experience Proficient technical acumen with the ServiceNow platform or equivalent cloud software solutions Strong communication skills with both technical and non-technical audiences Demonstrated problem-solving abilities and sales awareness Experience facilitating workshops with diverse stakeholder groups Ability to own parts of the sales cycle and customer interactions Experience working with product management, product marketing, partners, and professional services AI & Technical Proficiency: Deep understanding of AI-driven workflows and automation use cases Technical curiosity and proficiency in demo environment setup and scenario configuration Experience leveraging AI tools to accelerate account research, content generation, and demo preparation Commitment to continuous learning—staying current with platform releases and emerging features Preferred Qualifications: Experience with software development or system integrations Programming knowledge in JavaScript or similar scripting languages Hands-on experience with the ServiceNow platform and disciplines such as ServiceOps, CRM, or APP Engine Understanding of REST APIs, integration patterns, and workflow automation Demonstration & Storytelling: Strong presentation, demonstration, and storytelling skills Ability to craft narratives that resonate with executives (strategic impact), process owners (operational transformation), and technical teams (architectural fit) Capability to translate complex technology into customer outcomes Business Acumen: Territory management skills, including pipeline building and execution excellence Ability to handle standard sales engagements and smaller deals Understanding of competitive analysis and market differentiation Travel: 50% Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Employee Type: Regular Region: LATAM - Latin America Work Persona: Flexible

Responsibilities

The Solution Consultant will develop, position, and provide product-specific solutions during sales cycles while achieving sales goals. They will lead discovery workshops, provide product demonstrations, and guide strategic programs in top accounts.