Sr Solution Consultant

at  UKG

Job Description

REQUIREMENTS

• Minimum of 5 years of experience in system consulting, implementation, or technical support roles, preferably in workforce management or similar software solutions.
• Bachelor’s degree in Computer Science, Information Systems, Business Administration.
• Strong proficiency in system configuration, design, and deployment in enterprise-level environments.
• Experience with cloud-based applications, SaaS models, and enterprise systems integrations.
• Proficient in SQL, scripting languages, or similar technical skills to analyze and resolve system issues.
• Familiarity with workforce management software or similar HR, payroll, or time tracking systems.
• Familiarity with project management methodologies (e.g., Agile, Waterfall) and experience working within structured implementation processes.
• Demonstrated ability to meet project milestones, deadlines, and ensure successful client outcomes.

Benefits

• 25 to 28 days of paid annual leave
• Medical, dental and vision coverage
• Life insurance
• Group income protection
• Pension scheme
• Employee Assistance Program available 24/7
• Global Tuition Reimbursement Program - up to £3,775
• U Choose - get to choose what expenses you want covered up to £300 each quarter
• Adoption Assistance - reimbursement up to £6,525 for qualified adoption expenses
• Surrogacy Assistance - reimbursement up to £6,525 for qualified surrogacy expenses
• Fertility support - reimbursement up to £6,525 for qualified fertility expenses
• Gender Affirming Support - reimbursement up to £26,125 for qualified gender affirmation or transitioning expenses
• Global Scholarship Program - 30 scholarships are awarded annually to eligible dependent children of our employees.
• Wellness Program

ABOUT THE ROLE

As a Senior Consultant, you will have the opportunity to implement our newly reimagined workforce management solution in customer environments. Your client management and interpersonal skills will enable you to utilize our defined implementation Methodology to meet milestones and completion dates, whilst leading and working closely with other teams to complete Net New Implementations, Migrations, change orders or ad hoc engagements.

DUTIES AND RESPONSIBILITIES

• Actively participate or Lead in Client Configuration design, build, test and deployment activities
• Work closely with other resources on new client implementation, upgrade, and change order projects
• Proactively consult on best practice methodology, configuration design and build activities to ensure client success
• Solution presenting
• Drive all client system requirements and collaborate with client and resources for project related decisions
• Utilize technical ability to prioritize issues and respond appropriately to multiple critical situations
• Research application questions by setting up scenarios and testing the application
• Analyze customer configurations and resolve or work around set up issues
• Provide significant transfer of product knowledge to our customers