WHO ARE WE?
Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications.
Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle.
Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries.
Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions.
Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners.
- With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards.
- Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.
- The only vendor recognized as a Customers’ Choice in the 2024 Gartner® Voice of the Customer for Digital Adoption Platforms has once again earned the Customers’ Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8%
- Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fourth Consecutive Year
- Won the Silver for Stevie’s Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023
- Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal
- On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions.
KEY QUALIFICATIONS:
- 5+ years of experience in Technical Pre-Sales, Sales Engineering, or Solutions Consulting roles at enterprise software companies or SaaS
- Deep understanding of HCM/HR platforms such as Workday, Oracle HCM – HCM experience is required
- Experience supporting or working with clients in regulated industries, especially Federal, Government, Insurance, Healthcare, Technology, Financial Services, or Manufacturing – prior experience with Federal clients is highly desired
- Familiarity with IT/security environments and compliance standards, including FedRAMP, on-premise support, and other relevant frameworks
- Demonstrated ability to lead consultative discovery sessions, uncover customer needs, and co-create effective solution strategies
- Skilled at simplifying complex technical concepts and presenting solutions to non-technical stakeholders and executive-level decision-makers
- Can consult across various CRM platforms, custom solutions, and adapt quickly to different products and industries based on customer needs
- Excellent written and verbal communication skills with a polished, professional demeanor
- Strong interpersonal and problem-solving skills, with a collaborative, team-oriented work style
- Start-up experience is a plus – we’re looking for a self-starter with a hustle mentality
- Willingness to travel up to 50% for on-site meetings and client engagements
At Whatfix, we value collaboration, innovation, and human connection. We believe that working together in the office five days a week fosters open communication, strengthens our community, and drives innovation, helping us achieve our goals more effectively.
To facilitate global collaboration, our US teams start and end early, while our India teams start and end late. US teams do not have any evening meetings. Relocation and Sponsorship offered.
We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust is the foundation; and Do it as you own it.
Whatfix is an Equal Opportunity Employer and an E-Verify participant. We value diversity and are committed to creating an inclusive environment for all. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected status, in accordance with applicable laws including the ADA.
Salary for this role ranges between $150K- $180K, split between the base and variable. Compensation will be determined by factors such as level, job-related knowledge, skills, and experience.
Due to our company’s global nature and hiring committees spanning different time zones, the interviews for this role will be recorded for those not in attendance to review
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