Sr. Solutions Engineer at PayPal

San Jose, California, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

191950.0

Posted On

15 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Solutions Engineering, Technical Discovery, Integration, Onboarding, API, Web Technologies, Relationship Building, Communication, Collaboration, Payments, E-commerce, Merchant Services, JavaScript, GraphQL, Business Processes, Client Engagement, Continuous Improvement

Industry

Software Development

Description

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: This job acts as a thought partner, using specialized expertise to identify issues and recommend best practices. They lead functional projects that enhance business processes, analyze business trends, and engage with clients to develop tailored solutions. Continuous improvement of processes within the function is a key focus. Job Description: Essential Responsibilities: Actively participate in the technical discovery phase with customers to understand their needs and requirements. Assist customers during the integration and onboarding process, ensuring smooth and successful deployment of solutions. Explain complex technical concepts to C-level executives and non-technical audiences, ensuring they understand PayPal's technology and value proposition. Record and review the solutioning process with the integration team to ensure technical and business requirements are met. Represent the technical voice of the customer internally, participating in product design and roadmap reviews to ensure customer needs are addressed. Minimum Qualifications: Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience. At least 5 years of experience working directly with large enterprise clients is preferred. Industry experience with payments, merchant services, e-commerce, and/or retail. Working knowledge of API and web technologies (REST, GraphQL, JavaScript). Strong relationship-building skills with internal and external partners and a passion for collaborating on complex projects in a team environment. Excellent written and oral communication skills in English. Comfortable presenting to C-level executive audiences. BS/BA or foreign equivalent in Business Information Systems, Computer Science, Engineering, or similar is preferred. Additional Responsibilities & Preferred Qualifications: Subsidiary: PayPal Travel Percent: 10 - The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is: Primary Location | Pay Range: San Jose, California | ($129,500.00 - $191,950.00 Annually) Additional Location(s) | Pay Range: Chicago, Illinois | ($117,500.00 - $174,350.00 Annually) Scottsdale, Arizona | ($111,500.00 - $165,550.00 Annually) Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. This role is also eligible for a range of benefits which may include, medical, dental, vision, life and disability insurance, parental and family leave, 401(k) savings plan, paid time off, and other benefits. For more information visit https://www.paypalbenefits.com. PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset—you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com. Who We Are: Click Here to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Responsibilities

The role involves participating in the technical discovery phase with customers and assisting them during the integration and onboarding process. It also includes explaining complex technical concepts to various audiences and representing the technical voice of the customer internally.