Key Responsibilities

• Partner with Sales to drive the technical evaluation and pre-sales process
• Lead product demonstrations, technical presentations, and proof-of-concepts
• Understand customer DevOps workflows, CI/CD pipelines, and infrastructure
• Translate technical requirements into CloudBees solutions that meet business needs
• Act as a technical liaison between customers, Sales, Product, and Engineering
• Support RFPs, security questionnaires, and architecture discussions
• Stay current on DevOps trends, competitive landscape, and CloudBees product updates
• Help influence product roadmap by sharing customer feedback and insights

Qualifications

Required:

• 7+ years of experience as a Solutions Engineer, or similar customer-facing technical role
• Strong understanding of DevOps concepts, CI/CD, and modern software delivery practices
• Hands-on experience with tools such as Jenkins, Git, Kubernetes, Docker, cloud platforms (AWS, Azure, GCP), or similar
• Ability to explain complex technical concepts to both technical and non-technical audiences
• Comfortable working in a fast-paced startup environment
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