Start Date
Immediate
Expiry Date
02 Sep, 25
Salary
2500.0
Posted On
03 Jun, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Financial Services
Why you’ll love working here:
Job Summary:
The Employer Services team within Client Services ensures that HOOPP employers receive excellent service by responding to their inquiries and issues, providing accurate and timely information and education about the Plan, helping employers resolve issues and complete their day-to-day HOOPP administrative activities.
The Employer Services Senior Specialist works closely with the Regional Managers and is assigned a group of employers for whom they are responsible to support. The servicing of HOOPP’s employers includes responding to queries, providing education and/or training and following up on outstanding documents or member related information. The Employer Services Senior Specialist will actively monitor their phone and work queues to ensure incoming phone calls and cases are addressed within the established service standards.
What you will do:
What you bring: